Changes to Student Success Centre Services

In-person and virtual appointments are available Monday–Friday, 8:30am–4:30pm

Virtual appointments will be held via Microsoft Teams or another mutually agreed upon means of meeting remotely. 

Health Services will remain open for currently enrolled Dalhousie University students. It is preferable that you email for an appointment prior to coming to the department for care. MD visits will be scheduled by RN’s.

Please note: Days of week / times of day are subject to change but will be communicated on our voicemails/ email responses

Form more information about Dalhousie's response to COVID-19, visit

Name Position Email Phone

Student Success

Central Office Access 902-893-6672

Christa Totten

Administrative Assistant


Justin Fox



Mark Mason

International Student Coordinator



Gillian Hatch

Student Success Advisor



Jeanne Rutledge

Accommodations Coordinator (acting)


Writing Centre

Writing Advisor


Health Services

Health Services/RN


Student Success Centre

Dairy Building
11 Sipu Awti
Truro, NS B2N 5E3

Monday - Friday - 8:30am–4:30pm

Phone: 902-893-6672
Fax: 902-893-6545

Health Services

Phone: 902-893-6300 or 902-893-6369 
Fax: 902-893-3624

Academic Accommodations:

Book an appointment with an advisor on the Agricultural Campus

Follow us on Instagram: acstudentsuccess                                         Follow us on Facebook: acstudentsuccess

Map of the location of the Dairy Building

Meet the team

Christa Totten – Administrative Assistant

Christa Totten, Administrative Assistant

Pronouns: She/her

For the past 18, years I have had the pleasure of working with students. I started my career at the Agricultural Campus in 2011.  Since then, I have worked within multiple departments and found my home here in Student Success.

I provide triage support to students, and ensure that your immediate needs are being met.  Stop by the Student Success Centre and see how we can enhance your university experience!

Gillian Hatch – Student Success Advisor

Gillian Hatch, Student Success Advisor

Pronouns: She/her

I came to Student Success after 3 years in recruitment at Dal AC. I love that I’ve been able to follow the students I helped through the admissions process into their first year(s) at Dal AC. I did my undergrad at the AC where I majored in Animal Science and minored in Animal Welfare, back when it was a minor and not a certificate. If you’re not sure what the difference is between a certificate and a minor, come see me!

I truly enjoy helping students navigate their university experience and balancing university with everything else going on in their lives. I’m available to help students navigate course selection, prepare for a future career or professional program, or help ease the transition to university life. Whatever the quandary or query please stop by Student Success, we are here to help!

Mark Mason – International Student Coordinator

Mark Mason, International Student Coordinator  I have passed the 10-year mark working with international students at Dalhousie. My career began teaching overseas and although my roles have changed over 25 years, I have always worked directly with international students. At the Agricultural Campus my main roles are immigration advising and programming for international student success. My background training in teaching, adult education, leadership and immigration advising give me a strong background to help international students achieve success at Dal.


Bev Zinck – Coordinator of Access Supports

Bev Zinck, Coordinator of Student Access Supports 

Pronouns: She/her

I come to my position with over 20 years of experience in psychology working with children, youth and families.  Throughout my career, I have strived to help students succeed in the classroom and beyond. It is a privilege to now apply that experience to helping students at Dalhousie. 

In my Coordinator role, I work alongside students, faculty and staff to develop and implement support plans that reduce barriers for people with documented disabilities, religious obligations or other protected characteristics under Nova Scotia Human Rights legislation. I have an interest in positive psychology and how this can impact campus life for the better.

I look forward to connecting with you whether to answer questions about accessibility or assist with the process of academic accommodations.


Susan Mawhinney – Writing Advisor

I am new to the campus but come to this position as Writing Advisor for this campus with over three decades of teaching experience. My background is in biology and Economics.

I know the thrill of producing a good piece of writing. I know that writing is a process that requires support, conversation, revision, and reflection.

As a Writing Advisor I can help with the evolution of your writing. I am also able to connect you to a Peer Tutor with expertise to provide you with support and direction to progress your writing.

We in the writing centre are looking forward to connecting with you and supporting you in your academic success. 

Carolyn Bartlett – Registered Nurse

Carolyn Bartlett, Registered Nurse


Carolyn is looking forward to providing leadership during this period of transition as she brings considerable senior management experience with the Nova Scotia Health Authority to this interim role. Carolyn is looking forward to returning to her position as a Registered Nurse within Health Services once a new Director is hired.

I joined Health Services at Dalhousie in 2014. I have over 30 years of nursing experience, working in health care in various positions—direct patient care, obstetrics, surgery, critical care (Intensive Care, Coronary Care & Emergency). I have also managed the Intensive Care units and the Emergency Department locally for 10 years. Prior to coming to Dalhousie I held the position of Director of Quality & Decision Support (Quality, Risk Management, Data Analysis, Infection Control) at Colchester East Hants Health Authority for seven years. I also have experience in research coordination, project management and as an educator for the Faculty of Nursing at St Francis Xavier University as well as Dalhousie. I have also worked in forensic nursing at the Nova Scotia Medical Examiners Service.

In health care I'm always learning something new and am committed to ongoing education as new research emerges and changes in health care develop. Nurses have the opportunity to empower patients with knowledge. I  truly enjoy meeting students with diverse backgrounds from all walks of life and helping them with their health-care needs. As a nurse I try to advocate for my patients, challenge them, inspire them, and provide the quality of care I would want if I was in their shoes.

Kristine Carr – Registered Nurse

Kristine Carr, Registered Nurse 

I am a recent addition to the Health Services team, having joined in January 2019. My nursing career started in England over 40 years ago and has given me exposure to many services and specialties. Most recently I was the Health Services Manager for the Intensive Care and Dialysis Units at Colchester East Hants Health Centre.

I am enjoying the challenge of another career direction and am already learning a lot from the Dalhousie students. Education should be a lifelong endeavour and I welcome this opportunity to build my own knowledge base and share my experience in health care in return. To be successful academically, you need to feel well—physically and mentally. We are here to provide support and find any resources you may need to stay well so you are positioned for success.


Cindy Ryan – Registered Nurse - Bio Coming Soon!

Jeanne Rutledge - Acting Accommodations Coordinator and Accessibility Assistant

Hello! My name is Jeanne Rutledge, and I’ve been working with the Student Success Centre for the last 2 years in the Access Supports office. This year I’ve joined as the Accessibility and Learning Skills Assistant. I’m excited to continue supporting students with accessibility, and to expand my role through services that aim to help students with time management, organization, study skills, tips for note taking, and test taking strategies.

I started my own academic journey at the AC after graduating high school, unsure of where I was headed, and reluctant to leave home right away. After two years I moved to Dalhousie University in Halifax, where I graduated with the BSc in Psychology after switching majors from Biochemistry. Our academic paths are not always straight forward, and the Student Success Centre is here to help you stay on track. If you are struggling, please drop us an email! I can guarantee that one of our team members will be able to help out, or point you in the right direction.


Keah Gloade - Manager, Indigenous Students

My name is Keah Gloade and I am the Manager, Indigenous Students at Dalhousie's Agricultural Campus in Truro, Nova Scotia.

I want to support your academic journey every step of the way. Dalhousie's Faculty of Agriculture in Truro offers the Indigenous Student Access Pathway (ISAP), which is a valuable step toward your university degree.

If you would like to know more about ISAP, please reach out to me directly at I can also be reached at 902-956-9270.