My DalCard was lost or stolen
If you lost your DalCard or it has been stolen, you must:
log in to MyDalCard (NetID login required) to temporarily de-activate your DalCard
OR if it’s after hours, contact Dalhousie Security at (902) 494-4109 (Halifax) or (902) 893-4190 (Truro)
I found my DalCard
If you find your card, log in to MyDalCard (NetID login required) to re-activate your card. Once a new DalCard has been issued, your old DalCard is invalid and cannot be re-activated.
My DalCard doesn't work
If your DalCard isn't working, contact the DalCard Office and we will help you resolve the issue. Note: once your DalCard has been replaced, the previous card will no longer function.
A $25 replacement fee will be charged for cards that have become damaged due to misuse or improper care.
Cards that have been damaged through "normal wear and tear" will be exchanged at no charge. Damage from normal wear and tear includes damage caused by swiping the card through card reader devices.
How to replace your DalCard
Visit your nearest DalCard Office to get a replacement DalCard.
Cost
$25 to replace your DalCard
$25 to replace your UPass sticker
Payment methods
Dal Dollars, debit, credit, cash