Leadership in Continuing Care Administration


A six-day intensive, practical and results-orientated Certificate program crafted for Continuing Care Administrators who are striving to excel. 



Register your interest here  

We will be reviewing late applications (after October 8 deadline) on a case by case basis


17th, 18th &19th November & 24th, 25th & 26th November 2021

8 am – 4.30 pm

Dartmouth, NS

Evening  Reception

Wednesday 17th November, 5 pm – 7 pm 


Dalhousie’s School of Health Administration and the Nursing Home of Nova Scotia Association have brought together an exceptional panel of industry leaders and specialists, creating a bespoke program of professional instruction for senior administrators in Continuing Care.  

Confirmed Speakers include:   

  • Kevin McNamara - Former, Deputy Minister of Health
  • Scott Comber - Rowe School of Business, Dalhousie
  • Kierstan Amos - Legal Council, Shannex
  • Linda Verlinden - Patient Resident Family Advocate, Northwood
  • Mike Moore - School of Health Administration, Dalhousie University
  • More speakers: TBA

Topics for in-depth practical instruction and sharing of best practice:

  • Leadership & Navigating Complexity
    • Understanding the Self as/in Leadership
    • Leading through Systems and Relationship
  • The Nova Scotia Legal Context: Legislation and Licensing
  • The Philosophy of Care
  • Financial Management
  • Operations and Continuing Improvement
  • HR & Communications

In addition to the Certificate program itself, the course will provide an invaluable opportunity to establish an enduring professional network with like-minded colleagues across Nova Scotia's Continuing Care sector.  Detailed Learning Outcomes and Evaluation Methods can be seen below.


The total course fee of $5,600 includes: 

  • 6 days of intensive, expert tuition from leading industry and research figures
  • All course materials and online resources
  • Certification of your qualification from Dalhousie's School of Health Administration
  • Lunches & Daily refreshments
  • Formal Reception - Wine/beverages/canapes
  • Access to a developing professional network of Continuing Care Leaders

Register here

Before registering for the event, please read the following notes on admission criteria:   

To preserve the quality of instruction, this event is strictly limited to 20 participants, with priority given to those currently leading Continuing Care facilities in a CEO or equivalent position, and who are sponsored by Nova Scotia and/or a long-term care facility.  To reflect the discursive quality of the certificate program, we shall endeavour to select a student cohort with a diverse range of experience.  We therefore reserve the right to finalise selection criteria once all applications are submitted.  We will carry forward the applications of suitable but unsuccessful candidates for enrollment in future iterations of the certificate program.

Additional admission requirements:

  • Completion of a four-year undergraduate degree (or equivalent) in any discipline. The registration form requires you to indicate pervious academic experience including institution, degree and dates attended. By signing and submitting the application, you are attesting to the authenticity of the information provided. Since this is a non-credit certificate, you are not required to submit transcripts.   Note: The requirement for a four-year degree is consistent with the Nova Scotia provincial legislation regarding qualifications of a CEO in a long-term care facility.
  • Provision of a statement of career objectives which sets out the relevance of the Certificate to those goals:  there is no prescribed format but you may wish to consider the detailed learning outcomes, below.
  • If employed in long-term care, a letter of support from a suitable individual with oversight of your role, outlining benefits to the organization and confirming their commitment to provide leave for you to participate.

Late applications will be considered on a case by case basis: successful candidates will be notified whether they have gained a place within 7 days of that date.   Please note that there is a non-refundable registration fee of $70.  Link to register

Additional details:

Payment processes will be shared in your offer letter.

Cancellation with refund will be possible until 72 hours prior to the start of the course as follows: 

  • Full refund if 2 weeks prior to the start date
  • 50% refund if between 2 weeks and 72 hours prior to start date
  • 72 hours or less, no refund

Hampton Inn - Dartmouth Crossing. Special Overnight Room Rates available for Registrants.

Free parking will be available on site and public transport options are available from Dartmouth Crossing

For queries regarding registration and the course content, please reach out to the course convenor, Mike Moore

For press enquiries, please contact michael.moore@dal.ca

Detailed Learning Outcomes: 

  • discuss client-centered care, examine the structure of the health care system, and analyze various philosophical issues related to LTC facilities,
  • explore leadership challenges and how to implement effective leadership strategies within the long-term care environment,
  • identify strategies to create strong lines of communication and build strong relationships with internal stakeholders including residents, families, staff, governing boards, and external stakeholders such as licensing, and government agencies,
  • identify the legal and policy context in which LTCs operate and analyze how it impacts day-to day functioning and administration of LTC facilities,
  • investigate equity, diversity and inclusion issues and cultural safety strategies that support a respectful, safe LTC environment,
  • review human resources and labour relations issues common in LTC facilities,
  • examine the public relations needs of LTC facilities, including strategies for effective external communication and marketing, 
  • use risk management, planning, and budgeting tools common to the private and not-for-profit LTC sectors to achieve sound financial management,
  • discuss techniques and tools to successfully manage the daily operations of LTC facilities; and
  • explore tools and techniques to make continuous quality improvements.

Student learning will be evaluated as follows:

  • A pass/fail online quiz at the completion of each 3-day block (multiple choice and short answer questions)
  • Two written reflections - each submitted within 2-3 weeks of completion of each study block.  Each reflection will require a minimum of 3-5 entries.  Each entry will describe and analyze a situation, event, activity or decision using knowledge and skills taught in the certificate.