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WiFi, TV & Phone

WiFi, TV & Phone

WiFi and TV service included in residence fees

Residence fees provide unlimited Internet and WiFi in residence, currently provided by Eastlink and access to Eastlink Stream which is an app for watching live TV and prime time TV shows OnDemand.

Residence WiFi

Your new high-speed, dedicated Internet connection in residence

Highlights of our Residence WiFi service

  • Access WiFi anywhere in residence
  • You can use WiFi on up to five devices per student at speeds of up to 100 Mbps per device
  • You can also access the network via an Ethernet connection
  • Online and telephone technical support is available from Eastlink 24/7

Logging on to the Residence WiFi network

A single login will enable you to connect wherever you are within residence. To access the new Dalhousie Residence WiFi network, search for the "Residence" network and log on using your Dalhousie NetID username and password.

Your Dalhousie email account & NetID

When you get accepted to Dalhousie University you're assigned a unique @dal.ca email address that you are expected to use. Please send your new @dal.ca email address to your friends and family. Your NetID is your link to the Residence WiFi network and the Dalhousie WPA2 wireless network used on the rest of campus. Learn more about the available WiFi networks on campus.

To set up your NetID and Dal email address, go to MyDal and click on the New Users link. You will need to have your Student ID number (starts with B00) to set up your email account.

Help us prevent security problems

  • Protect your password - A password is like a toothbrush; choose a good one, don’t share it with anyone, and replace occasionally!
  • Secure your computer - Use antivirus software. Be careful what you download, too. The more you add, the more you risk.
  • Be savvy - Be careful and judicious about what you post online. Never assume an entitlement of privacy online. What you post is forever, for better or worse.

Helpful IT security tips

Visit the Dal Information Technology Services website.

Technical support

For more details about Residence WiFi or for technical support, visit eastlink.ca/oncampus.

Contact Eastlink directly

Eastlink Stream

Tons of TV programming at your fingertips

Eastlink Stream—Live TV and OnDemand TV Series

Eastlink Stream is an app-based streaming service that lets you watch live TV & OnDemand shows—wherever you are in residence, whenever you want—on your computer, tablet, laptop or smartphone.

Eastlink Stream is available to all residence students and is included in your residence fees.

Learn more about Eastlink Stream by checking out the introduction and the tips and tricks videos.

How to Connect

  • Log on to the Residence Wifi. Note: Eastlink Stream will only work on Residence WiFi!
  • Open the Eastlink Stream activation page on a web browser
  • Enter your Dalhousie NetID and password on the my.dal.ca webpage
  • Visit Eastlink Stream or download the Eastlink Stream app from either Google Play or the App Store
  • Enter your Dalhousie NetID and password on the my.dal.ca webpage

This video will teach you how to connect once you arrive in residence.  

With Eastlink Stream, you will have access to 60 of the most popular local and U.S. channels, plus international news and specialty channels like AMC, Comedy, Showcase and more.

Download the Eastlink Stream channel guide:

Extras!

To enrich your TV experience even more, additional speciality channels, HD cable and DVRs can be ordered directly from Eastlink at 25% off. See the Eastlink website for what more you can get to customize your entertainment package. Call 902-377-4325 to add to your entertainment package.  

TV lounges

In addition to watching programs via Eastlink Stream, you'll be able to join your floormates in one of the TV lounges to watch 80+ channels on HD cable.

Download our channel guides for lounges: 

Technical support

For more details about Residence WiFi or for technical support, visit eastlink.ca/oncampus.

Contact Eastlink directly

Telephone

Telephone and wireless deals

Telephones are not included with your room. However, you can order one directly from Eastlink at a 25% discount. Check out the Eastlink website for more information.

Call 902-377-4325 to book an appointment for Eastlink to set up a phone in your room.