Mike Haley, MSc and Régis Guillet, PEng

Business Process Optimization Using a Digital Twin of an Organization (DTO)

President, Landmark Decisions Inc.

Date: October 30, 2023
Time: 1:30-2:30 PM
Venue: "I" Building, Room 310, Sexton Campus


Gartner, the world’s leading IT advisory firm, defines a DTO as:
a dynamic software model of any organization that relies on operational and contextual data to understand how an organization operationalizes its business model, connects with its current state, responds to changes, deploys resources, and delivers customer value.

This seminar explores how aligning well-established LEAN Value Stream Mapping (VSM) and Activity-Based Planning (ABP) concepts can be merged to model organizational resources which impact operations management, planning, and cost/profitability analysis. This methodology also provides valuable insights into understanding resource capacity management, identifying business process optimization opportunities, and designing improved operational costing & budgeting strategies.

The presentation will also demonstrate how technology can empower business leaders with highly-visual interactive DTO models which support a collaborative management approach. Specialized software provides an environment for operational, financial, and strategic managers to develop a shared understanding of business process factors influencing key decisions. As such, it provides a solid foundation to create DTO models that enable joint “what-if” scenario analysis for more accurate operational and financial forecasting. These concepts will be demonstrated using an actual DTO Use Case from a Canadian food manufacturer.


Speaker Biography:

Mike Haley, M.Sc., is President of Landmark Decisions Inc., a Canadian consulting firm providing worldwide “Performance Alignment” facilitation, training, and implementation services. Mike has over 25 years’ experience in developing and delivering business management frameworks and methodologies that enhance strategic and operational planning and cost modeling. The focus for these techniques has been to help both private and public-sector organizations increase their awareness of the impact business processes have on costing and budgeting while improving their overall decision-making capacity. Mike has also worked with many technologies that support Gartner's vision of a Digital Twin of an Organization (DTO).

Mike’s private-sector clients have included Air Canada, Bell Aliant, Crosby's Molasses, Kroger Foods, Maersk-Sealand, Pfizer, and Telekom Malaysia. Public sector clients have included Canada Council for the Arts, Canadian Coast Guard, Nova Scotia Crown Lending Agency, Passport Canada, Veterans Affairs, and various departments in the New Zealand government.

Régis Guillet is a mechanical and electronic engineer, and Director of Devinnov, a French consulting firm specializing in Innovation management and Digital Transformation. Regis has over 30 years’ experience in the industrial sector, ranging from R&D and Business Development to corporate management. Based on these experiences, he created Devinnov, seeing Innovation as a key factor in design and development. The European launch of Industry 4.0, the fourth industrial revolution, encouraged him to create this new consulting service, dedicated to the needs of Digitalization. He has developed specific expertise in Digital Twin (DT) and later, in Digital Twin of an Organization (DTO).

Located in Halifax since 2019, he continues his business on both sides of the Atlantic Ocean.

Industrial Engineering seminar series contact person:
Dr. Floris Goerlandt
email: floris.goerlandt@dal.ca

General Enquiry:
Ms. Tara Parker
Tel: 902.494.3281
email: tara.parker@dal.ca