Academic Support

Home
Meet the team


Contact us:

Bissett Student Success Centre:
Academic Advising & Career Services

6136 University Avenue, Room 426
Student Union Building, 4th floor
Halifax, Nova Scotia

Phone: (902) 494.3077

Email: advising@dal.ca

Hours of Operation
Monday - Thursday: 8:30am - 7:00pm
Friday: 8:30am - 4:30pm
Make an appointment online 

Getting to know our team at the Bissett Student Success Centre


Our staff at the Bissett Student Success Centre come from a variety of backgrounds – just like our students. When you make an appointment at the Centre or register for an On Track program, you can request a specific advisor or we'll pair you with someone based on your program and year of study. We hope to see you soon!

Administration

Heather Dominey: Administrative Assistant


Heather Dominey: Administrative Assistant

I provide support to our staff, students, and other university departments. You will find me waiting to help you as your first point of contact when visiting the Centre.

After working for the Cosmetology Association for 10 years, I started my career at Dalhousie in 2004 as a program assistant and finance clerk for the College of Continuing Education. I enjoy helping others, so came to Student Academic Success Services in 2010. Wanting to provide the best experience for students visiting the Centre, I have dedicated myself to providing a welcoming service to all of our students. I have learned from seeking out professional development opportunities, but the best knowledge I have gained comes from the students who have shared their experiences.

I grew up in Middle Sackville, just outside of the city, but now enjoy living in Halifax with my husband and son. During the summer, I enjoy the ocean while staying in Chester. 

I look forward to meeting and welcoming you to the Bissett Student Success Centre!

How I identify: White, cisgender, female, mother, wife, daugher, sister, aunt.

Pronouns: she, her, hers


Heather Dominey: Administrative Assistant

I provide support to our staff, students, and other university departments. You will find me waiting to help you as your first point of contact when visiting the Centre.

After working for the Cosmetology Association for 10 years, I started my career at Dalhousie in 2004 as a program assistant and finance clerk for the College of Continuing Education. I enjoy helping others, so came to Student Academic Success Services in 2010. Wanting to provide the best experience for students visiting the Centre, I have dedicated myself to providing a welcoming service to all of our students. I have learned from seeking out professional development opportunities, but the best knowledge I have gained comes from the students who have shared their experiences.

I grew up in Middle Sackville, just outside of the city, but now enjoy living in Halifax with my husband and son. During the summer, I enjoy the ocean while staying in Chester. 

I look forward to meeting and welcoming you to the Bissett Student Success Centre!

How I identify: White, cisgender, female, mother, wife, daugher, sister, aunt.

Pronouns: she, her, hers


Heather Dominey: Administrative Assistant

I provide support to our staff, students, and other university departments. You will find me waiting to help you as your first point of contact when visiting the Centre.

After working for the Cosmetology Association for 10 years, I started my career at Dalhousie in 2004 as a program assistant and finance clerk for the College of Continuing Education. I enjoy helping others, so came to Student Academic Success Services in 2010. Wanting to provide the best experience for students visiting the Centre, I have dedicated myself to providing a welcoming service to all of our students. I have learned from seeking out professional development opportunities, but the best knowledge I have gained comes from the students who have shared their experiences.

I grew up in Middle Sackville, just outside of the city, but now enjoy living in Halifax with my husband and son. During the summer, I enjoy the ocean while staying in Chester. 

I look forward to meeting and welcoming you to the Bissett Student Success Centre!

How I identify: White, cisgender, female, mother, wife, daugher, sister, aunt.

Pronouns: she, her, hers

Karen McCrank: Director of Advising and Career Services

I moved to Halifax with my husband and dog in December 2018 to serve as the Director of Careers after 14 years at the University of Toronto. I am grateful for the various roles I’ve held in Student Affairs, but am most passionate about the work I’ve been able to support in Career Services. When I was in high school, I had a guidance counsellor tell me I wouldn’t get in to university. It was the push I needed to believe in myself; at that moment I knew I wanted to someday be in a position to support people to achieve their goals in a way I hadn’t been.

Although I now have two degrees, many interests, work and life experiences, I didn’t always know exactly what direction my career would take. By following my curiosity, connecting with people who could guide me, and knowing my strengths, I have been fortunate to find roles doing what I’d wanted to since high school – support people in achieving their goals. I’m excited to be a part of Career Services at Dalhousie and we would love to help you with your own career questions.  

Hobbies: travelling, hiking, biking, camping, enjoying good food & drink with friends and family

How I identify: wife, sister, daughter and aunt, white, cis-gender female, able-body

Clifton Strengths: Futuristic, Maximizer, Strategic, Ideation, Connectedness

Pronouns: she, her

Career Services

Michelle Patrick: Student Success Career Advisor

I came to Dalhousie in 2008 after a short career in the biotechnology field where I realized, I prefer to work with people. After completing a BSc and MA in health promotion, I began as a program manager for Promoting Leadership in health for African Nova Scotians (PLANS) with Dalhousie’s Global Health Office.  While there I provided support to high school and post-secondary students of African descent who were interested in studying and seeking careers in health.  Through this position, and a short time in the Registrar’s Office, it became clear that supporting students is my passion!  I enjoy empowering students to discover their passions and develop their strengths.  I am excited to work with the Bissett advising and career teams, including our peer advisors, to help students reach their education and career goals.

How I Identify: Wife, daughter, aunt, niece, cousin, cis-gender female, able-bodied, African Nova Scotian by way of Newfoundland with Acadian ancestry.

Clifton Strengths: Maximizer, Strategic, Woo, Arranger, Positivity

Pronouns: She, her, hers

Timi Idris: On-Campus Employment Programs Coordinator

Timi Idris: On-Campus Employment Programs Coordinator 

Saying I love the work that I do would be an understatement. Connecting with students, understanding their individual realities and helping them achieve their career goals is the definition of fulfilling. I enjoy providing support to students while using my knowledge and experiences to contribute to a more equitable society. Born and raised in Lagos, Nigeria, I originally came to Halifax as an international graduate student. Moving alone from a different country, I understand firsthand how difficult adjusting to a new environment can be. I am excited to work with Dalhousie’s large pool of international and local students and employers to ensure that they have access to the right tools to reach their goals.

Pronouns: she, her

Favorite quote: “When you get these jobs that you have been so brilliantly trained for, just remember that your real job is that if you are free, you need to free somebody else. If you have some power, then your job is to empower somebody else.” – Toni Morrison

Inspiration: Ursula K. Le Guin, Toni Morrison, bell hooks, Chimamanda Adichie

How I identify: cisgender female, daughter, sister, friend

 

Student Success Advisors

Cheyenne Henry


Cheyenne Henry: Student Success Advisor

I was born and raised in Winnipeg. As an Anishnaabe (Ojibway) woman from the Prairies, I would also like to acknowledge the Mi’kma’ki territory I now reside in. I am honoured to be exposed to the rich culture and traditions of the Mik’maq. 

I received my Bachelor of Arts from the University of Manitoba in 2004. I spent many years working in community development in Winnipeg’s inner-city as well as academic advising and program coordinating with the University of Winnipeg. I have extensive experience working with urban Indigenous communities and inner-city communities in areas of housing, poverty, economic and community development, adult literacy, and learning and youth programming. I am also a visual artist who has contributed to many community arts projects and programming in Manitoba. 

I am excited to have joined Dalhousie’s Bissett Student Success Centre in the summer of 2017. I believe learning is a lifelong journey, and students come to university to not only gain knowledge and a degree but also to contribute ideas, to inspire and be inspired, connect to peers, and gain new experiences. These are all important and vital part of one’s educational path. I aspire to always provide an environment where students feel safe, heard, and encouraged to seek out and share pieces of their journey with me. I look forward to serving our diverse, progressive and ambitious students of Dal! 

How I Identify: Anishinaabekwe (Ojibway woman), single parent, mother, daughter, sister, artist

Clifton Strengths: Developer, Arranger, Empathy, Connectedness and Responsibility

Pronouns: She, her, hers

Makenna Cooke



 

Makenna Cooke: Student Success Advisor
Hello! I am an alumnus of Dalhousie having completed both my Bachelor of Science in psychology and my Bachelor of Social Work here. I’m from Herring Cove, a small coastal community just outside Halifax, and have lived in Nova Scotia for most of my life. I completed the first half of my first undergraduate degree at Bishop’s University in Quebec before transferring to Dalhousie. 

As a transfer student, and as a student who studied away from home, I know how difficult it can be to get your bearings in a new place and get acquainted with all of the different resources that are available to you in university. I hope to be someone you can count on to help you develop a plan to achieve your goals, navigate through the opportunities/resources available to you in university, and celebrate your successes!  

Fun facts about me: I have a little black cat named Jasmine, I love living so close to the ocean, and one of my favorite things to do is go see a movie!  

How I identify: Cisgender female, white, sister, daughter, able-bodied, friend.

Clifton Strengths: Relator, Harmony, Connectedness, Arranger, Responsibility

Pronouns: she, her, hers

Sarah Ready

I found my way to Dalhousie from Charlottetown, Prince Edward Island and came in as a new student from high school. I found an interest in the science of the human body and graduated with a Kinesiology degree in 2009. Throughout my undergraduate degree, I worked and participated in extracurricular activities on campus. Through this, I found a passion for working to support students transitioning to university. I started professional roles in Student Affairs after graduation to continue to support students. 

With my background working in Student Affairs, I understand there are a variety of factors that affect student success. I want to work with you to create a plan for your time at Dalhousie that is reflective of your dreams and aspirations. With that in mind, I want to ensure that you are connected with the supports that work for you to achieve success towards your goals.

Fun Facts: In my free time, I enjoy playing and watching sports. I spent almost 12 years of my life living in residence buildings.

How I identify: cisgender female, daughter, sister, able-bodied

Clifton Strengths: Positivity, Developer, Empathy, Achiever, Arranger

Prounouns: She, her, hers

Terra Duncan

As the first member of my family to attend university and as someone who had to rely on student loans, I found the transition from high school to university challenging. When I needed help, I was never sure who to turn to. I longed for a friend who could help me identify my academic and extracurricular interests; someone who could connect me to helpful resources and inspire me to grow into the best possible version of myself. I became a Student Success Advisor so I could offer students the kind of support I wish I had. I want students to understand that anyone, from any walk of life, can achieve success in university through self-reflection, hard work, and tenacity.

Three fun facts: I have visited 25 different countries (and counting)! Wonder Woman is my idol. I am writing a non-fiction book.

How I identify: Sister, Aunt and Godmother of Indigenous, French-Canadian and Irish ancestry

Clifton Strengths: Context, Intellection, Developer, Relator, Learner

Pronouns: She, her, hers

Tyler Hall

As a student success advisor, I enjoy helping students identify their strengths and use them to increase their sense of thriving at Dalhousie. My 10 years of experience with the university in multiple areas allows me to connect students with a wide range of resources so you can get the most out of your university experience—whether it's research, studying abroad, volunteering, clubs and societies, or academic success.

As someone who changed degrees part-way through my education and career goals 2 times, I understand the ups and downs of the university experience and am here to help you navigate this exciting and challenging time. 

Hobbies: Dance, figure skating, board games, cheese making... To name a few!

How I identify: White, cis-gendered male, LGBTQ+, able-bodied

Clifton Strengths: Maximizer, Empathy, Communication, Developer, Positivity

Pronouns: he, him, his

Studying for Success

Jessica Chubb: Studying for Success Coordinator


Jessica Chubb: Studying for Success Coordinator

I began my career in higher education in 2004 as a graduate writing assistant at Saint Mary’s University (SMU) while pursuing my master’s degree. After 5 years in that role, I went on to hold the position of manager of the SMU Writing Centre. In 2010, I became the coordinator of the Dalhousie Studying for Success (SFS) Program, where my main responsibilities include helping to develop students’ skills in becoming more effective learners. I think the best part of this role has been getting to interact with students, supporting them on their journey to success, and being able to witness positive changes in their academic life.

In addition to my primary work-related duties, my dedication to helping others learn can be seen in my pursuits. For 5 years, I volunteered on a weekly basis in the English Language Learning Program of the Halifax Public Library, where I tutored new immigrants to Canada. For 6 years, I was an instructor with the Refining Program in the College of Continuing Education, where I helped students regain their academic skills necessary for success. For 10 years, I taught students how to effectively write for academic purposes.

I hold an LL.B. (Hons.) degree from the University of London, a B.A. (High Hons.) in International Studies and Politics from the University of Saskatchewan, and an M.A. in International Development from Saint Mary’s University.

Fun Facts: I LOVE to travel and visit new and exciting places. Love theatre, music, and the arts in general. I like museums, castles, and anything with historical significance. Also, I’m originally from the Caribbean, but I hate intense heat. I love winter even when no one else does!

How I identify: Afro-Caribbean, immigrant, proud Canadian, daughter, friend, sister, aunt, niece, cousin, cis-gender female, able-bodied

Clifton Strengths: Relator, Achiever, Harmony, Connectedness, Intellection

Pronouns: she, her, hers

Peer Advisors

Hayley MacDougall

Hayley: Peer Advisor
I was born and raised in Pictou, Nova Scotia and am proud to call Halifax my second home. I am in my third year in the Bachelor of Science in Psychology program, and in the future I hope to pursue a master's degree in occupational therapy. I have always loved working with people and giving back to my community. One of my passions is Relay for Life, which is a fundraiser for the Canadian Cancer Society. I have taken part in this fundraiser for the past few years and had the opportunity to help organize it at Dalhousie in March, 2019. In addition to helping people, I love that volunteering enables me to meet like-minded individuals through shared goals and passions.

My best tip for success: As important as it is to focus on academics, it is just as important to focus on yourself. University should not be a constant cycle of "work-eat-sleep-repeat". You will learn so much about yourself and your hopes for the future through participating in extracurricular activities, volunteering, being employed part-time, spending time with friends, and having some "down-time" to unwind. There are many opportunities on campus to meet new people, gain valuable experiences, and explore your passions. 

How I identify: Cis-gender female, able-bodied, daughter, sister

Pronouns: She/her

Thomas Pope

Thomas: Peer Advisor
Born and raised across the pond in England, I immigrated to Nova Scotia with my family to pursue new experiences and a brand-new adventure more than ten years ago. I found myself quickly taken by the fantastic hospitality that the Atlantic provinces are so well known for, as well as the stunning scenery. After gaining some invaluable experiences and opportunities during my time as a nursing student, I found myself fascinated with all things research-related. I made the decision to enrol into the Neuroscience program here at Dalhousie, which I love! 

One of my favourite features about attending Dalhousie University is that the Studley campus is situated on the Halifax Peninsula, which means in every direction you’re just minutes away from the Atlantic. When I’m not on campus, you may find me at Duncan’s Cove, Cape Split, or one of the many other beautiful hiking spots not far from here. 

My best tip for success: Think about every encounter you have in a professional setting as your first encounter. Always remembering to be courteous, respectful and kind! 

How I identify: Cis-gender male, son, brother, cousin, friend

Pronouns: He/him

Layne Macphee

Layne: Peer Advisor
I was born and raised in Cape Breton, Nova Scotia. I am in my first year in the Bachelor of Social Work program after having previous completed a BA in Psychology and Sociology from St.FX University. Over the years I realized how much I enjoy being able to meet new people and work with them to find ways to help address their needs and I believe that attending the social work program here at Dal allows me to do that. 

While I am a new student to Dalhousie, one of my favourite things about Dal is its community atmosphere. I have been very lucky to meet so many amazing people who add to my university experience.

How I identify: Cis-gender female, able-bodied, daughter, sister, friend 

Pronouns: she/her/hers 

Retirement Notice

Pat Schappert: A Message From Pat



Pat Schappert: Student Success Advisor

My mug and I have gone home to retire after 40 years of work, effective May 1st. The lockdown mid-March and subsequent extended vacation in April had me bowing out well under the radar. So, you may not have noticed.

I’ve met with many students during my almost 13 years at DAL, and hope that I have provided the advice that you have needed along the way. I cherish the many relationships with Staff and Faculty over these many years. You've enriched my life in so many ways.

I would especially like to take this opportunity to thank my colleagues, who were part of the Bissett Student Success Centre, and made these last three years so memorable!!!  I laughed and learned a lot, even though I was trying to coast to the finish line.

This pandemic has altered all of our lives, whether it is at the start or end of our career paths. Take this time to learn something new or even find a different way to do something you already know. My list so far includes: making face masks, crumb quilting, baking and cooking in different styles! We're currently close observers of Monarch butterfly caterpillars in our back garden!

There are some things I've put on hold because of our current conditions, but this chapter of my life is only beginning. Be patient and kind to yourselves.
SSC-TRURO


Meet the Agricultural Campus team