Negotiation and Conflict Resolution
Negotiation and conflict resolution are crucial skills both inside and outside of work. They are vital for everything from negotiating agreements, negotiating commitment to carry out agreements and changing agreements that are no longer optimal. In addition, leaders, managers, and supervisors spend significant amounts of their time resolving conflicts, mediating disputes and negotiating with others.
Dalhousie University College of Continuing Education and the Atlantic Leadership Development Institute have partnered to bring you the Certificate Program in Negotiation and Conflict Resolution. This certificate will help individuals deal more effectively with complex situations while improving relationships and working toward optimal rather than sub-optimal solutions. The lead facilitator/instructor for this program area is Dr. Brad McRae, one of Canada's leading experts in negotiation and conflict resolution.