Leadership Development for Public Safety Communicators

Leadership for Public Safety Communicators Testimonial

Enhance your impact, advance your career

Public safety communicators occupy a crucial position between emergency responders and the people they serve. You make decisions that save lives—ones that require up-to-date expertise in leadership, communication, negotiation and conflict resolution.

First program of its kind in Canada

To meet your unique needs, Dalhousie has developed the first online professional development program specifically for public safety communicators. Whether you want to do your job more effectively or land a more senior role, this certificate will give you the edge you’re looking for. You’ll emerge from this program armed with:

  • Leadership and teamwork skills that will immediately improve the services you deliver
  • Tools to help you navigate and solve workplace challenges
  • Marketable skills that position you for career advancement

Get inspired and make an impact

Delivered through an easy-to-use online platform, you’ll study with, and learn from, colleagues and expert instructors from across Canada—at your own convenience. You’ll emerge from this program inspired, confident and ready to make an impact.


Certificate program

Leadership Development for Public Safety Communicators - Register by August 28, 2020
This certificate, designed specifically for public safety communicators, will give you a comprehensive understanding of your industry—and advanced skills to benefit your career, your organization and the public you serve.



To successfully complete the certificate program, you need to complete four required courses, and one elective based on your specific interests. You can register for courses individually or as part of the certificate.

Interpersonal and Intercultural Communication
Develop the skills and confidence you need to communicate effectively with your colleagues and the people you serve

Negotiation and Conflict Resolution
Become a competent and successful negotiator. Learn to navigate difficult discussions and conflict.

Organizational Behaviour
Study how individuals perform within organizations and gain valuable workplace insights.

How to register

1. Download the registration form.
2. Complete the form.
3. Submit via email and fax.


Gwen Doary
Program manager