Station Officer: Dealing with New Operations

Upcoming Courses


Winter 2019 Textbook Information Form

Course description

Prerequisite: None
In this course you will be exposed to new operations that have replaced fire suppression as the major activity given the decline in structural fires in most Canadian communities. Some, such as water transport, arise because suburbanization and municipal amalgamation require urban firefighters to engage in fire suppression in unserviced areas. Others, such as emergency medical services, arise from public demand while fire safety education and inspections arise from within the fire service. These new operations create a requirement for training, much of which will be provided by this course.

In brief Station Officer: Dealing with New Operations deals with:

  • In-service inspections
  • Water transport
  • EMS first responder Public fire safety education
  • Training

Learning objectives

Unit One

  • plan, organize and direct a fire department training program;
  • control the training program by class preparation and scheduling; and
  • evaluate the training program by the testing and performance appraisal of its students.

Unit Two

  • explain the three basic methods of water transport for fire attack in addition to an
  • underground system; and
  • apply the ten steps of water supply and transport planning.

Unit Three

  • Apply the management cycle to plan, organize, deliver and evaluate public fire safety education programs.
  • Appreciate the diagnosis necessary to analyze various fire risks resulting from community action or inaction.
  • Plan for the design of a public fire safety education program.

Unit Four

  • Understand the station officer’s role as part of the fire prevention system. Appreciate the traits of an effective fire inspection.
  • Plan for the residential inspection process.
  • Determine whether a follow up inspection is needed and be able to write the inspection report.

Unit Five

  • Appreciate the effect of external forces on the fire station.
  • Appreciate the opportunity the advent of EMS presents.
  • Appreciate the role of managing firefighter expectations while leading the station.

Course author

John Benoit, Ph.D., has been an applied sociologist, employing social science research to fire service administration. He obtained his PhD in sociology from the Johns Hopkins University in 1975, writing a dissertation on the effect of information flow on risk taking. He had worked at Dalhousie for 24 years, spending the last 20 as Director, Fire Management Education. During this time he wrote and co-wrote several of the courses, editing others. His principal areas of expertise include fire department-municipal government relations, the volunteer fire service, some aspects of personnel management, and theoretical perspectives on emergency management. In addition to course development, he has conducted research and published in the areas of volunteer fire administration, and disaster management. John recently retired and is now examining the effect of rural volunteer fire departments on the local community, and the impact of courageous experience and social capital on local economic development.