Interpersonal and Intercultural Communication

Course book

DeVito, J. A. (2019). The Interpersonal Communication Book (15th ed.). New York: Pearson.

This edition is only available as an eText or electronically. Check with the program office before ordering to ensure you have the correct access.

Course description

This 12-week course brings together the best theories and practices of communication between people in society. As the role of culture, identity, and perception is crucial in communication, we will start the course with exploring these concepts and examining how they shape the way people think, speak, and behave. You will also explore communication models, styles and strategies of effective communication, as well as critically analyze verbal and nonverbal behaviour. In addition, you will develop persuasion skills and techniques of managing techniques to become more confident and successful in communication. You will also learn to negotiate and manage interpersonal conflicts in everyday life and overcome barriers to effective interpersonal and intercultural communication.

As it has been proven that the most effective methods of learning are discussing, practicing, and teaching others, the course will focus on “learning by doing”. During this course, you will participate in Online Group Discussions and complete reflective exercises and analytical assignments. In order to practice the theories of interpersonal communication and find their real-life application, you will write a self-analysis essay and a cross-cultural interview report. Evaluation in the course will be based on your performance in these activities and assignments.

Learning outcomes

On completion of this course, students are expected to have the necessary knowledge and skills to successfully participate in interpersonal and intercultural interactions.

More specifically, you will be able to:

  • demonstrate an understanding of the processes, models, and functions of communication;
  • understand the interrelationships between a world view, language, identity, perception, and culture;
  • understand the differences in cultural values and their connection with communication styles;
  • analyze your own culture and its influence on your verbal and nonverbal behaviour;
  • analyze and interpret other peoples’ communication behaviours;
  • understand and apply the main theories and frameworks of interpersonal communication to real-life situations;
  • understand the importance of mutual respect, interpersonal and intercultural sensitivity for effective communication;
  • examine specific interpersonal experiences and contexts to learn the ways of effective interpersonal and intercultural communication;
  • recognize the face systems and linguistic strategies used in the process of interpersonal and intercultural communication;
  • distinguish various communication styles and know the ways of avoiding miscommunication;
  • know the cultural approaches to conflict and the ways to effectively manage conflict situations in settings characterized by the diversity of race, language, and culture;
  • demonstrate effective interpersonal and intercultural communication skills, including listening and verbal/nonverbal behaviours