Analytical Thinking for the Business Analyst ‑ 100% Online

100% Online

Analytical thinking is a key underlying competency for a business analyst.  Strong analytical skills transform a BA from an “order taker” to a true collaborative partner for all stakeholders.  There is more to analytical thinking than just “being smart”; it takes the correct approach.

This 14-hour online course is designed to formalize and develop the analytical skills of the business analyst. This course is based on the Guide to the Business Analysis Body of Knowledge® (BABOK®) version 3.0.

Fee Duration
$595 Students have three months from date of registration to complete this online self-directed course.

Learning Objectives

Participants will gain practical skills to:

  • Define analytical thinking
  • Apply a methodical approach to analytical thinking and problem solving
  • Understand the vital role metrics play
  • Identify relevant metrics
  • Recognize the characteristics and value of a metrics program

Who Should Attend

Analytical Thinking for the Business Analyst is appropriate for individuals who are:

  • Pursuing a career in Business Analysis
  • Business or Information Systems managers or staff who are new to business analysis.
  • Experienced Business Analysts requiring better understanding of the role, or desiring formal recognition through certification.
  • Project staff or managers currently combining the Business Analyst role with other duties.
  • Business staff or managers who are working in Business Analyst environments, needing to interact with project managers and business analysts.


Business Requirements: Elicitation, Documentation & Analysis or equivalent education or experience.


You will access an online learning environment that includes video presentations, self-assessment quizzes, case studies, exercises, suggested solutions, and a final exam.

What You Will Learn

Analytical Thinking Defined
The Meaning of Analytical Thinking
Analytical Thinking for the BA
Creative Thinking
Decision Making
Problem Solving
Systems Thinking
Conceptual Thinking
Visual Thinking
Methodical Analytical Thinking
Analytical Thinking Process

Metrics-Based Analytical Thinking
Gather Facts
Elicitation Techniques

Metric Types & Quality Attributes
Business Intelligence vs. Analytics
Star Schemas
Metrics Tree
SMART Metrics
Performance and Diagnostic Metrics
Lasting Relevance

Metrics Program
Disciplines and Methodologies
Goals, Questions, and Metrics (QGM)
Creating GQM Metrics
Key Performance Indicators (KPI)
Risk Management