Residence

Who's Who in Residence

When you look around your residence, you’ll see many faces – both student and staff. We’d like to introduce your residence team and talk a little about their roles within your community.

Residence Life Managers (RLMs)

  • Full-time professional staff who live in residence and develop educational, social, and personal growth programs.
  • Train and supervise community team members.
  • Advise and counsel students.

Community Assistant Team (CAT)

  • Student leaders who live in residence.
  • Dedicated to relationship/community building, programming, and student engagement.

Community Safety Team (CST)

Assistant Directors, Facilities Operations

  • Full-time staff who are responsible for the year-round operation of residence buildings.
  • Oversee Front Desk, Commissionaires and Custodial staff.
  • Priority is to maintain a comfortable and safe living environment while ensuring regular maintenance and timely repairs in the building.

Front-desk staff

  • Full and part-time staff who are available to students 24-hours-a-day at Howe, Risley, Shirreff, LeMarchant, and Gerard halls.
  • The first point of contact for residence visitors.
  • Sort mail, serve as a message centre for residents, take maintenance requests and answer questions from both residents and guests.

Dining hall and food services staff

  • Aramark, Dalhousie’s Food Services partner, prepares a wide variety of quality food options on an “all-you-care-to-eat” basis.
  • Full-time dietitian available to meet with students.
  • Open door policy for students – drop by their office anytime.

Custodial and maintenance services (utility services personnel)

  • Full-time staff help maintain the cleanliness of the building.
  • If you have a question or concern regarding custodial service, please contact your Facilities Manager.
  • Monitor the maintenance request forms you submit and ensure repair jobs are addressed promptly.

Residence Office

  • Full- and part-time staff who handle administrative functions from offices at 6230 Coburg Road (traditional/non-traditional residences).
  • Process applications and room assignments for all buildings and handle all residence deposits.
  • Manage holiday stays, exam extensions, early arrivals and room transfers. How to request a room transfer [PDF - 486 KB].