News

When it comes to upskilling and making sure organizations have teams with the most current knowledge and skills, the onus isn’t just on employees. For organizations – big and small – to not only survive but thrive, leaders must empower their employees to learn. This is especially beneficial in terms of developing their teams from within.

Recent data shows that employees want more out of their careers and are prepared to invest in their professional development:

• The PwC’s Global Workforce Hopes and Fears Survey 2022 shows that one in five employees will likely switch jobs within a year.
• An ADP study states that 7 in 10 employees from around the world contemplated a major career move in 2022.
• According to a 2022 LinkedIn Global Talent Trends Report, employees believe that professional development is the #1 way to improve company culture.
• Udemy’s 2023 Workplace Learning Trends Report shows that 77% of workers are ready to learn new skills and 74% see it as their personal responsibility.
• A 2020 study by Gartner states that 30% of the skills required three years ago will soon be obsolete.

To keep up with the pace of constant change in today’s work environments, especially as technology evolves, employers must "future-proof" by recognizing these trends and seeing what skills are the most vital to their ongoing success. Fall behind, get left behind. This involves cultivating a culture that motivates employees to pursue continued learning. This is also an added advantage in being agile to meet the needs of the market, better serve their clientele and be competitive.

The Udemy report linked above shows that the top in-demand skills pursued by employees include customer service management, communication skills, Six Sigma Yellow Belt, recruiting, and business and project management.

Dalhousie University’s Faculty of Open Learning & Career Development can help upskill workers in these areas with our certificates in:

• Customer Service Specialization
• Professional Communications
• Lean Six Sigma Training (customized for groups)
• Human Resource Management
• Human Resource Leadership
• Project Management
• Business Management

Offered 100% online, the courses can be weaved into the busy schedules of learners as they strive for career progress while balancing the needs of their livelihoods and families. If your organization would like to discuss customized training for a group, our experts can put those wheels in motion and deliver a program tailored to your needs.

For any questions on any of these certificates and customized programs, please contact the Faculty at openlearning@dal.ca.