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What is an Employee and Family Assistance Program (EFAP)?

Posted by Human Resources on March 30, 2020 in Human Resources

EFAP is a voluntary, confidential, short-term counselling and advisory service that connects employees and their eligible family members to a network of dedicated professionals. This network includes psychologists, social workers, addiction and career counsellorschildcare and elder care specialists, and legal and financial specialists. These professionals are ready and waiting to assist any time help is needed.

Dalhousie's Employee and Family Assistance Program (EFAP) is available to all regular full-time and part-time employees and their eligible dependents. Services are delivered by the professional counsellors and work/life consultants employed by Morneau Shepell.

EFAP is available 24 hours a day to provide confidential assistance with concerns that affect an individual's personal, family, and work lives or general well-being.

Access services by phone, online or through the EFAP app.

Contact EFAP, free of charge, at 1-800-387-4765 or workhealthlife.com.

Learn more on MyDal, including specific topics and an orientation video.