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Develop Your Core Competencies

Posted by Human Resources on October 29, 2018 in Human Resources

Week #1 Training Activities

How to participate in Training Camp Activities: Click on any training link. This will take you to the Dalhousie Skillsoft Online Training login *. After logging in, the training resource selected will appear.

Dal Core

Competency

Ready…

Training Videos

Set…

Quick Solution

Go!

Tools

Self-awareness &

Professionalism

 

Emotional Intelligence: Owning Your Emotions

Video course - 34 min

 

Using Your Emotions to Perform Effectively

SkillBrief

 

Key Aspects of Emotional Intelligence

Job Aid

Respect and Inclusion

Understanding Unconscious Bias

Video course - 25 min

Leading an Organization to Overcome Unconscious Bias

SkillBrief

Types of Unconscious Bias

Job Aid

Knowledge & Thinking Skills

Thinking Critically: Drawing Conclusions with Confidence
Video course - 32 min

Assumptions in Critical Thinking

SkillBrief

A Guide to Visualization Techniques

Job Aid

Service

Rapport Building in Customer Service

Video course - 28 min

Avoiding a Communication Meltdown

SkillBrief

Customer Service Strategies

Job Aid

Integrity

The Building Blocks of Trust Video course- 29 min

Building Trust

SkillBrief

Demonstrating Trust

Job Aid

Adaptability

Organizations Change So Get Ready
Video course - 30 min

Characteristics of Adaptability

SkillBrief

Stages of Reaction to Change

Job Aid

Communication

Making an Impact with Non-verbal Communication

Video course - 23 min

 

Characteristics of Effective Non-verbal Communication

SkillBrief

Low-Context and High-Context Communication

Job Aid

*  Skillsoft login is a unique login – it is not your net ID.

Note: If you have misplaced your Skillsoft specific log in information please use the “forgot your user ID” link. Please note that Skillsoft uses your Net ID email address (e.g. st542532@dal.ca).  If you have never accessed Skillsoft before use Welcome or welcome as your password (it may be case sensitive depending on when you were entered into the system).  If you have customized your password and forget what it is use the “forgot your password” link to set a new one.  If you need further support, please contact talent.management@dal.ca