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Calling Card Changes ‑ Bell Aliant

Posted by ITS on November 22, 2017 in General Announcements

Effective immediately, Bell Aliant calling cards can no longer be used to make calls from overseas countries.

Why?

  • Canada Direct, a feature associated with the Bell Aliant Calling Cards, was decommissioned by the underlying provider due to a significant decline in usage.

What is the impact?

  • The North American calling card access number, 1-800-555-1111 will continue to work in Canada and the US.
  • Country-specific Canada Direct numbers are no longer in service, and therefore, cannot be used to access your calling card while overseas.

How do I ensure lower costs when I call from an overseas country?

  • International Roaming plans are available for your mobile device.  Contact the Wireless Concierge Services at 1-866-255-9110, or dal@mywirelessconcierge.ca at lease 3 business days prior to travel. For additional information, view  Mobile Device Travel and Roaming by logging into myDal.
  • Purchase a pre-paid calling card from the local service provider in the overseas country.