Today@Dal

In active listening you need to demonstrate that you are in fact listening and ensure you understand what the other person is communicating.

This 34 minute video course will help you with the following workplace behaviours which are defined under the Dalhousie Core Competency of Communication:

·         Listening effectively

·         Asking relevant questions to clarify needs and deepen understanding

·         Being conscious of and responsive to non-verbal communication cues

Note:  If you have misplaced your Skillsoft specific log in information please go to Skillsoft Online Learning and use the “forgot your user ID” link. If you have never accessed Skillsoft before use Welcome or welcome as your password (it may be case sensitive depending on when you were entered into the system).  If you have customized your password and forget what it is use the “forgot your password” link to set a new one.   If you need further support please contact talent.management@dal.ca