Senior Consultant, Cyber Risk Services
Deloitte - Toronto, ON
- MLIS, Dalhousie University, 2012
- MA, Queens University, 2010
- BA, Carleton University, 2009
- ITIL Foundations Certification
The MLIS instilled fundamental skills related to project management, coding and web design, information and content management. Working in knowledge management after completing my degree, I leveraged these skills to work more broadly to establish systems and processes to capture and disseminate knowledge, build knowledge exchange networks, and undertake training and change management activities. I now spend my time testing controls and defining solutions across the data/information lifecycle in relation to data access, encryption and data loss prevention, compliance with privacy regulations, policies and process development. I also work more broadly within cyber and physical security practice or what we define as Convergence Security. Here I look at the movement and sharing of different kinds of physical and cyber data across domains and sectors.
Information Management in Action
My job is very fast paced and changes every day, which I love because it means I’m always learning and engaged. I work with clients from just about every industry (e.g., financial services, governments, energy companies, retailers, healthcare, etc.) and each experience, project, and client is different. This gives me broad view of commonalities across and within sectors, and allows me to see overarching risks, drivers and solutions. It is inspiring and empowering.
SIM taught me some really important lessons, including:
- Customer service is always #1. Customers come in a wide variety of forms and each is asking for a service. Delivering on that is key to success on all fronts. Just manage expectations and be realistic about what you can deliver on.
- The MLIS field is changing and you must change with it to survive and thrive. Look to the new, strange and exciting to innovate the profession and make the impact that matters to you.
- Data – Information – Knowledge – Wisdom are required in all fields. You are learning how to manage those elements and you can work in almost any industry with those skills. Do not limit yourself to defined categories if you’re not driven by what they offer. Jobs will not always be written with these words or the term “librarian” in the title, but they still might be perfect for you and your background. Really consider the skills you’re learning and enjoy using and then look for jobs where you can apply those skills. You may need to do some convincing (for both others and yourself), but it’s worth it.
I’m always open to connecting with others who have similar passions. Please feel free to contact me here via LinkedIn.