Post grades and feedback in the assessment area of Dropbox not in the gradebook
If you are using Brightspace Dropbox for assignment submissions, in order for the score and feedback to appear in both Grades and the Dropbox, grading must be done in the Dropbox evaluation panel, not in the gradebook. If you enter grades in the gradebook, any time you then "Publish Feedback" in the Dropbox area, the grades entered in the gradebook will be overwritten and you will lose them.
For more details on how to assess assignments submitted in Brightspace Dropbox, check the Assessing Dropbox Folder Submissions guide on our blog site.
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