Frequently asked questions

Last updated: March 27, 2020 at 11:09 a.m. ADT

Classes, Exams, Placements

Have classes been cancelled at Dalhousie / when will classes resume?

In-person classes, in-person labs, and in-person exams for Dalhousie and King’s students will not resume this term. Any course delivery will occur through temporary remote (distance) teaching – in most cases this will mean online delivery through tools such as Brightspace.   

Instruction is resuming via distance on Monday, March 23. For more information, visit dal.ca/remoteteaching

Questions regarding individual assignments, course load, and existing projects should be directed to your instructor. Please allow instructors time to respond as they review individual requests during this time.

Co-op work placements, research activities, and King’s online journalism workshops are continuing. If you have concerns about continuing with any of these activities, please speak with your instructor/advisor.

The spring/summer term, set to begin in May, will also be conducted via remote (distance) teaching. This means in-person classes will not resume on-campus until the fall. Additional details on spring/summer courses will be shared in the coming weeks.

Will I be able to complete the academic year from home?

Yes. Steps are being taken to ensure academic continuity. Students will be able to complete courses through temporary remote (distance) teaching. For more information, visit dal.ca/remoteteaching

What if I am an international student. Can I complete classes from my home country?

Yes, your Dalhousie instructors will provide you with detailed information about how to complete classes from your home country. We encourage you to travel home to be safe with your families. For more information, visit dal.ca/remoteteaching

How will I complete final exams?

You instructor should be informing you of your distance course continuation plan and distance exam plan. Questions regarding individual assignments, course load, and existing projects should be directed to your instructor. Please allow instructors time to respond as they review individual requests during this time. For general information, visit dal.ca/remoteteaching

Is the university offering students different grading options for winter 2020 courses?

The university has developed a process to ensure the protection of your academic record, given the unusual and extreme circumstances of the 2020 winter term. We have come up with several academic options for you to consider once you receive your final grades. Once grades have been posted to Dal Online, you will be able to choose one of the following options for each of your courses.

If you receive a passing grade, you may:

  • keep final letter grade and earn the credit OR

  • request to have your grade changed to "PASS", which is GPA neutral and does give you credit for the course. This is a good option if you feel that your final grade is not reflective of your overall performance.

If you do not receive a passing grade, you may:

  • request to have the F grade switched to an “ILL”, which is defined on your transcript as “compassionate reasons, or illness”. It does not give you credit for the course, but also does not negatively affect your GPA.

Depending on your circumstance, there may be other options available to you as well. More information will be made available in the Student Support Brightspace page in the coming days. If you recently withdrew from a course (special note, that the withdrawal deadline was previously extended to March 30, 2020), and wish to change your mind, please consult with an advisor at the Bissett Student Success Centre by emailing advising@dal.ca or calling 902-494-3077 for next steps.

Who do I contact about academic accommodations?

If there are aspects of the remote temporary teaching design, and/or remote temporary teaching environment, that result in barriers to your inclusion, please contact the Student Accessibility Centre to explore possible accommodations.  

Halifax: access@dal.ca  
Truro: ssdalac@dal.ca

I am a student in the Faculty of Health or the Faculty of Medicine. Where can I find more information about whether my placement or residency is impacted?

If you are a student in the Faculty of Medicine, please visit this web page for detailed information.

If you are a student in the Faculty of Health, please read the following memo sent about student placements.

I am a graduate student at Dalhousie. Where can I find more information about research, thesis defences, scholarships and other topics?

If you are a graduate student at Dalhousie looking for more specific information about topics relevant to you, please visit the following FAQ website for further information.

My international field course has been cancelled. What will happen with the credits that were to be obtained?

The university will work with individuals to minimize the impact on students’ academic careers. Please coordinate with your instructor/advisor. 

How will spring/summer classes be conducted?

Like the remainder of the winter term, spring/summer courses, set to begin in May, will also be conducted via remote (distance) teaching. Additional details on spring/summer courses will be shared in the coming weeks.

Should I still register for classes?

Registration for returning Dalhousie students opened March 18 and is available online.


Applying to Dal

I’m applying to undergraduate studies for the fall. How is Dalhousie supporting applicants experiencing disruptions caused by COVID-19?

Dalhousie remains committed to supporting students whose application process has been impacted by COVID-19 related disruptions. The application for our Fall 2020 term remains open and we continue to process new applications as usual. For information on how we’re addressing circumstances that may affect your application (deadline extensions, transcripts, etc.) visit our Admissions site.

My grade 12 academic year has been disrupted. Why do I do if I can’t get an official transcript?

The Dalhousie admissions team is accepting unofficial transcripts via email to admissions@dal.ca or international.admissions@dal.ca. Read more info on our Admissions site.

I haven’t completed the courses required for the program I want to take and I may not be able to complete them this semester. What should I do?

Please contact the admissions team via admissions@dal.ca for advice on what options are available to you.

Is Dalhousie still providing campus tours?

We have modified all in-person campus tours for the foreseeable future out of an abundance of caution for the health and well-being of our campus visitors, our campus community, and a commitment to minimizing the risks related to COVID-19.

We will be in contact with all registered guests to offer alternate engagement options. Ensuring that you have the information and support that you need is our first priority. If you have any questions or would like to connect with an advisor, please visit dal.ca/connect.

I’m applying for graduate studies. How is Dalhousie supporting applicants experiencing disruptions caused by COVID-19?

The Faculty of Graduate Studies is supporting prospective students by providing accommodations in the application process to those experiencing school, test centre and/or postal service closures. For more information, visit the Graduate Studies FAQ related to COVID-19 or contact graduate.studies@dal.ca.


Residence / Dining Halls

Are residences at the university closing down?

Public health experts have advised us that university residences are not an ideal living location at this time. With many shared spaces, such as washrooms and common areas, students in residences are at heightened risk of contracting and spreading COVID-19. That is why we are asking that if you are able to return home, please make arrangements to do so as soon as possible. Alternatively, if it is possible for you to arrange to live off campus temporarily, that option is preferable to you staying in residence.

That said, Dalhousie will not ask anyone to leave residence who cannot return home or enter their country due to travel restrictions or significant personal reasons.   

Many individuals have made such requests for exemption by emailing residence@dal.ca. Our residence staff have been working tirelessly to address all incoming emails, but the large volume of requests has taken some time to get through. All requests should have received a response by now, but please check your Dal email account and follow up if you have not heard back. 

If you are in a situation where you need to stay on campus, rest assured we are taking extra steps to provide a safe, sanitary environment to complement the practice of social distancing.

Should I move out of residence?

If you are able to return home, please make arrangements to do so as soon as possible. Alternatively, if it is possible for you to arrange to live off campus temporarily, that option is preferable to you staying in residence.

Your efforts to relocate are important. Public health experts have advised us that university residences are not an ideal living location at this time. With many shared spaces, such as washrooms and common areas, students in residences are at heightened risk of contracting and spreading COVID-19.

That said, Dalhousie will not ask anyone to leave residence who cannot return home or enter their country due to travel restrictions or significant personal reasons.

Many individuals have made such requests for exemption by emailing residence@dal.ca. Our residence staff have been working tirelessly to address all incoming emails, but the large volume of requests has taken some time to get through. All requests should have received a response by now, but please check your Dal email account and let us know if you have not heard back.

International students who have any concerns at all regarding their international travel should contact the International Centre, whose staff are here to help.

I am unable to return home. Can I still stay in residence?

We will not ask anyone to leave residence halls who does not have a home to go to or who cannot enter their country because of travel restrictions. 

Exemptions to the request to vacate can be made for those in extraordinary circumstances (for reasons such as travel restrictions or personal circumstances) or those who have immediate travel arrangements booked for soon after March 20. Those students who require an exemption should contact residence@dal.ca.

Are dining halls open?

For those students who remain in residence, following recent discussions with public health officials, we have been able to adjust operations to provide you a greater variety of options while still complying with heightened safety protocols.  

Starting March 25, you will be allowed to once again visit food stations in the Howe and O’Brien dining halls and have staff prepare a to-go meal based on your preferences and needs. Please note that, for your safety, standard social distancing rules still apply.  

Hours of operation:

Breakfast: 8 - 10 a.m.  

Lunch: 11:30 a.m.-1:30 p.m.  

Dinner: 5-7 p.m.

I lost my DalCard and need it to access my residence. How can I get a replacement?

While the DalCard office is closed, temporary cards are still available so that you can access your residence. To obtain a temporary card, please go to your front desk and they will issue a temporary card for you.

When normal DalCard operations resume, you will be able to get a full replacement card issued.  

If you have questions, please email dalcard@dal.ca and a member of the DalCard team will respond as soon as they are able.

Will I be reimbursed for my room and meal plan?

Residents who move out will receive a prorated refund for their (room and meals) deposited into their student account.

I am a parent or guardian. Am I able to pick up a student from residence in person?

Yes, absolutely. In the interest of our public and community health, please make arrangements to do so as soon as possible. While entrance to Nova Scotia is restricted at this time, the province will allow individuals to enter for picking up a post-secondary student provided the travel is direct to the post-secondary institution. The travelers should self-isolate if they stay in N.S. overnight and when they return home.

What if I can’t afford to travel home? Should I stay in residence?

Students who require financial assistance to move home can contact covid19@dal.ca for more information. King’s students should contact julie.green@ukings.ca or catherine.read@ukings.ca.


Student Finances

I am a student and need financial support — who should I contact?

Support is available for students who are experiencing unanticipated or unmanageable financial issues due to the Covid-19 pandemic. Please contact covid19@dal.ca for more information on how we may assist you. King’s students should contact julie.green@ukings.ca or catherine.read@ukings.ca.

Will the change to remote teaching affect my student loan?

If you are receiving Canadian/Provincial Student Loans, the changes in class delivery at Dalhousie will not affect your student loan eligibility. For information on Nova Scotia Student Assistance, visit novascotia.ca/studentassistance

Will I get a refund for housing?

Residents who move out will receive a prorated refund for their room and meals. The refund will be paid via e-mail money transfer sent to the student’s Dalhousie email address. Please note that students will need a Canadian bank account in order to accept the refund via this payment type. If the student does not have a bank account, they should contact student accounts.

Will Dalhousie be compounding interest on late tuition fees?

At this time, we have stopped accruing interest on late tuition fees until June 1, 2020.

I have lost my job because of Covid-19 — is there any help for me?

We encourage you to explore options in the The Government of Canada’s Covid-19 Economic Response Plan.


Employees / Work

Is Dalhousie advising that employees work from home?

All faculty and staff are expected to work remotely. Attendance on campus is strongly discouraged unless directed or permitted to attend work by an administrative head. Employees are expected to stay and work from home. Employees who are self-isolated but otherwise able to work from home are expected to do so.

Virtual operation will not be possible for some employees whose attendance is deemed to be essential by their administrative head. Many roles will still require physical attendance at work. The safety of these essential employees is critically important to Dalhousie. Leaders will be held to strict compliance with public health safety requirements for those individuals whose important roles require them to attend work in person. 

The individuals who are permitted as necessary to work or remain on campus are:

  • Those students in residence who are unable to leave campus due to travel restrictions or personal circumstances.
  • Those working on essential, exempted research or approved special projects, such as COVID-19 research. 
  • Those providing essential services to the university, such as systems maintenance, approved ongoing research maintenance, animal care, security, custodial and food service. 
  • Those providing essential health care services, such as the Emergency Dental Clinic.

If you have questions about your specific work or living situation, please discuss with your supervisor, unit head or residence contact.

Visit our new employee site for more information on accessing employee resources and services during remote work.

What type of workload should I be maintaining while working from home?

It is expected that, to the extent possible, anyone working remotely will maintain a normal workload. We recognize this is a challenging time, and certain aspects of our broader community’s response to COVID-19, such as school and daycare closures, could impact the ability of employees to work. Supervisors should make every effort to be flexible in the circumstances.

Despite our collective best efforts, there is no way a situation such as this can ever truly be business as usual. Consider what work is most essential to continue. Take breaks, look after yourself and stay healthy.

Visit our new employee site for more information on accessing employee resources and services during remote work.

I am going to be working from home. What do I need to know?


Working from home may require access to appropriate technology.

Here are some resources from ITS (login required) to help you connect to Dalhousie's systems if you are working from home.

It is our priority to ensure that everyone have the necessary equipment to be able to effectively work remotely. To that end, we have provided the following guidelines

Speak with your department head, supervisor or their delegate if you have questions about how best to transfer your workstation into a home environment. 

Visit our new employee site for more information on accessing employee resources and services during remote work.

What do I do if I have additional questions — or need support?

Your first point of contact should be your department head, supervisor or their delegate.

As this can be a stressful time for many in our community, remember that Dalhousie’s Employee and Family Assistance Program is there for faculty and staff to access at any time. Do not hesitate to reach out if you need support: 1-800-387-4765, https://www.workhealthlife.com/

Visit our new employee site for more information on accessing employee resources and services during remote work.


General Operations, Services & Campus Facilities

Is Dalhousie closed due to COVID-19?

While Dalhousie remains operational, we have moved to a virtual operational environment. Consequently, campus buildings, offices and services have suspended in-person operations, and are restricting access except for faculty/staff with electronic access control cards. Designated residence buildings will have access controlled by an on-site commissionaire. 

Are student services still open?

Many student services are still accessible but have moved to virtual operations. The examples below may not cover all services, so please visit services’ websites for specific details.

  • Registrar’s Office: In-person services are temporarily suspended, but the office remains open to serve student remotely by phone (1-866-729-4400 or 902-494-2450) and email (registrar@dal.ca)

  • Student Accounts: In-person services are temporarily suspended but representatives are available by email, Monday to Friday, at student.accounts@dal.ca.

  • Academic Advising: In-person academic advising services have been temporarily suspended at the Bissett Student Success Centre (Halifax), Student Success Centre (Truro), and through faculty/department advisors. Please check for remote contact information for advisors here.

 

  • Student Health and Wellness: To reduce demand and patient volumes in the Centre, all appointment bookings for non-essential physician and nursing services will either be conducted by telephone or are suspended at this time. Counselling appointments, including same-day counselling appointments will be conducted via telephone.

 

  • Student Accessibility Centre: In-person services at the Student Accessibility Centre have been temporarily suspended. If you would like to contact an advisor remotely, please call 902-494-2836 or email access@dal.ca (Halifax) or ssdalac@dal.ca (Truro).

  • Career Services: In-person career services and advising have been temporarily suspended at the Bissett Student Success Centre (Halifax) and Student Success Centre (Truro). If you would like your resume/cover letter reviewed, please send them to career.services@dal.ca. For career advising, please call 902-494-3077 or email career.services@dal.ca.

  • Writing Centre: In-person services have been temporarily suspended. If you would like to contact an advisor and submit a paper for review remotely, please email writingc@dal.ca (Halifax) or acwrite@dal.ca (Truro).

What is the status of university libraries and learning commons spaces?

All Dal Libraries locations will be closed for at least three weeks beginning Wednesday, March 18, 2020. 

We will increase our capacity to engage students and faculty members virtually and encourage our users to switch to online/remote services as much as possible to minimize the need to come on campus. We will continue to offer our full array of online services during the closure, including research and reference assistance through LiveHelp, and extensive support for Temporary Remote Teaching through Brightspace. We know these services are critical to many of you and we will do all that we can to serve our users as best we can while most of our Dal Libraries locations are closed. Please see the Dal Libraries website at libraries.dal.ca for more details.

Are computer labs closed?

All Dal computer lab locations are closed until further notice. There will be no requirement to be on campus to access a computer lab when classes resume. Faculty will be providing students with information on remote class requirements when classes resume via distance.  

Is the Student Health & Wellness Centre open?

To reduce demand and patient volumes in the Centre, all appointment bookings for non-essential physician and nursing services will either be conducted by telephone or are suspended at this time. Sick notes will also not be provided at this time. Please note that sick notes are not required for students, faculty and staff.

Counselling appointments, including same-day counselling appointments will be conducted via telephone. Those with booked counselling appointments will be contacted by our staff to confirm contact information.  

A COVID-19 Screening Process is now in place at the Student Health & Wellness Centre. All patients will be required to answer 3-4 screening questions provided by Public Health when booking a same-day appointment and/or when checking-in for their appointment.

An online assessment tool is available through Public Health to help you better understand when you should call 811.

If you are concerned you have been exposed to, or may be experiencing symptoms of COVID-19, please call the Student Health & Wellness Centre at 902-494-2171 and speak to a health-care professional for support and for screening and advice before coming to the clinic.

Are athletic facilities at Dalhousie closed?

Athletic facilities at Dalhousie are closed as of Sunday, March 15 for at least three weeks. This includes Dalplex (including the Dalhousie Physiotherapy Clinic), Studley Gym, Wickwire Field, Sexton Gym, and Langille Athletic Centre. There is a plan to extend memberships and prorate registration fees.

With the uncertainty around when facilities will re-open, Dalplex and Sexton Gym are proactively suspending all monthly membership and service payments as of April 1, 2020. The suspension of payments includes all monthly membership fees, locker rentals and towel services and will remain in place until we are able to re-open to our members.

Are food service locations open on campus?

For those students who remain in residence, beginning March 25 you will be able to once again visit food stations in the Howe and O’Brien dining halls and have staff prepare a to-go meal based on your preferences and needs. Please note that, for your safety, standard social distancing rules still apply. Check your dal.ca email for further details.

All other Dalhousie Food Services locations are suspending in-person services temporarily.

I lost my DalCard. How can I get a replacement?

As the DalCard office is closed at this time, only temporary cards required for specific reasons, such as building access or access to funds, will be made available. These requests will be considered on a case-by-case basis.  

The DalCard team has established a process to issue temporary cards. If you require a temporary card, email dalcard@dal.ca and a member of the DalCard team will respond as soon as they are able. If you require a temporary card for access to a student residence, please visit your residence’s front desk.

Metro Transit is not currently requiring fares, so UPass users do not need replacement UPass stickers to ride the bus.  

When normal DalCard operations resume, you will be able to get a full replacement card issued.

What if I require access to a building that has been locked due to COVID-19 security protocols?

While Dalhousie remains operational, we have moved to a virtual operational environment. Consequently, campus buildings, offices and services have suspended in-person operations, and are restricting access except for faculty/staff with electronic access control cards.

Is the university well supplied with hand soap, paper towel and sanitizer for those who remain on campus?

Currently, we have plenty of soap and paper towel in stock. Washing hands with soap and warm water is one of the best ways to help prevent the spread. Hand sanitizer can be used as an alternative.

Is the university instructing its custodial staff to do any additional cleaning?

The Custodial Services team has restricted its cleaning and disinfecting activities to essential student areas such as occupied student residences, Health Service Clinic and Dental Emergency Clinic, and critical research labs such as the CORES labs in Tupper. All other Dalhousie staff have been directed to work remotely, so their areas will not be cleaned unless deemed essential by the Vice-President Finance and Administration.

 

How is the university managing its response to COVID-19?

Dalhousie has processes and plans in place for dealing with emergencies, including communicable diseases such as COVID-19. Dalhousie’s response is being led by a set of cross-departmental teams:

Several of these groups and teams have been meeting regularly in recent weeks, and all are now engaged and working through the Executive Management Team.


Health Precautions/Impact

What is coronavirus/COVID-19?

According to the World Health Organization (WHO), Coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases. COVID-19 is the infectious disease caused by the most recently discovered coronavirus. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019.

What are the symptoms of COVID-19?

For symptoms of COVD-19, please refer to the Public Health Agency of Canada or Nova Scotia Public Health.

What are the risks of COVID-19 if I live in Canada or Nova Scotia?

For the most recent information on COVID-19, including numbers of cases in Canada, please refer to the Government of Canada, Public Health Agency website.

What can I do to protect myself?

Please refer to the Public Health Agency of Canada website and Nova Scotia Public Health for the latest information.

Do I require a sick note if I am missing school or work because I am sick — or because I am self-isolating?

Employees and students who are sick will not be required to provide medical documentation or sick notes.

For employees, this leave will be with pay. This time will not be taken from an employee’s vacation or sick leave bank.

Is the Student Health & Wellness Centre open?

To reduce demand and patient volumes in the Centre, all appointment bookings for non-essential physician and nursing services will either be conducted by telephone or are suspended at this time. Sick notes will also not be provided at this time. Please note that sick notes are not required for students, faculty and staff.

Counselling appointments, including same-day counselling appointments will be conducted via telephone. Those with booked counselling appointments will be contacted by our staff to confirm contact information.  

A COVID-19 Screening Process is now in place at the Student Health & Wellness Centre. All patients will be required to answer 3-4 screening questions provided by Public Health when booking a same-day appointment and/or when checking-in for their appointment.

An online assessment tool is available through Public Health to help you better understand when you should call 811.

If you are concerned you have been exposed to, or may be experiencing symptoms of COVID-19, please call the Student Health & Wellness Centre at 902-494-2171 and speak to a health-care professional for support and for screening and advice before coming to the clinic.

What e-mental health tools are available to support me from home?

In addition to a telephone counselling appointments with Student Health & Wellness, students can also access the below online and mobile mental health resources:

•    Good2Talk
Free and confidential counselling for post-secondary students.
Call 1-833-292-3698 or text GOOD2TALKNS to 686868
dal.ca/good2talk

•    Ask a Nurse
Ask your health-related questions online and get confidential answers within 72 hours
dal.ca/askanurse

•    TAO
An online mental health library with interactive modules to help you understand how you think, act and feel
www.dal.ca/tao

•    Q-Life
A resiliency training program
dal.ca/resilienceproject

Should I wear a mask to protect myself from COVID-19?

If you are a healthy individual the use of a mask is not recommended for preventing the spread of COVID-19.  

For the latest and most up-to-date information, visit the Public Health Agency of Canada's web page on COVID-19.

Who should I contact if I have concerns?

  Health-related inquiries
Travel-related inquiries
Dalhousie students If you are concerned you have been exposed to, or may be experiencing symptoms of COVID-19, please check 811.novascotia.ca for information on assessment.

All other inquiries may be directed to:

Student Health and Wellness
902-494-2171 (Halifax)
902-893-6369 (Truro)

International Centre
902-494-1566 (Halifax)
902-893-6672 (Truro)
international.centre@dal.ca
Dalhousie faculty and staff
Contact your family doctor or check 811.novascotia.ca, or

Call the Government of Canada COVID-19 information line at 1-833-784-4397, or

Employee Family and Assistance program
1-800-387-4765

Human Resources
902-456-8784
hr@dal.ca


Travel

Is the university advising of travel restrictions?

In light of the evolving situation regarding COVID-19, and in addition to existing travel restrictions outlined in Dalhousie’s International Travel Policy, the university has decided to:

  

  • Cancel all international field courses until September 2020

  • Suspend all non-essential university travel. This suspension will be until June 1 at a minimum. As this situation is fluid, do not book any future, non-essential university travel until further notice. All essential university travel must be approved by your dean or administrative leader.

All those who have travelled internationally (including the United States) or outside of Nova Scotia should self-isolate upon their return for 14 days. For employees, this time will not be taken from an employee’s vacation or sick leave bank; employees are expected to work from home, where possible.

 

Please note these parameters are effective as of time of notification (5 p.m., Friday, March 13).
 
Please be assured that the university will work with all individuals to minimize both the impact on students’ academic careers as well as the associated financial impact for faculty, staff and students of cancelling travel.
 

On March 18, 2020, the Government of Canada announced there will be a temporary closure of the Canada-USA border to non-essential travel. Canadian citizens and permanent residents can return to Canada and are encouraged to do so.

Because the international spread of the virus is rapidly changing and unpredictable, a reminder to all individuals with upcoming travel plans to monitor the Public Health Agency of Canada website for changes to travel advisories.

If students are currently abroad, how do they come home?

All students abroad should have received important information about their return home. If you have not received this information, please contact the International Centre immediately at 902-494-1566 or international.centre@dal.ca. Extensive support is available to assist students who are currently abroad.

How do I get reimbursed for cancelled travel?

Faculty, students and staff who have been directed by Dalhousie to cancel travel for university purposes should follow this guidance:

  • In the event that a trip is cancelled, and all or a portion of the costs of the trip have been paid (conference fees, airfare, accommodations, etc.), the traveller should investigate and obtain any refunds available from conference organizers, airline (refund or credit) and hotels or through trip cancellation insurance.

  • For funded research related travel, the Tri-agencies (CIHR, NSERC and SSHRC) have confirmed that the reimbursement of non-refundable travel fees from agency funds is acceptable considering the impacts of COVID-19.  This applies to the travel of both principal investigators and research personnel.

  • For research-related travel funded by an agency other than the Tri-agencies, reimbursement of non-refundable travel fees will be based on guidance issued by the specific agency. In the event that a research funding agency confirms that reimbursement of non-refundable travel is not acceptable, Dalhousie will reimburse, and cost should be charged to an alternate research or Faculty account where the charge is allowable.

  • Reimbursement of other non-refundable faculty and staff travel (ie non-research) cancelled due to issues related to COVID 19 is acceptable and should be charged to the account that would otherwise would have been charged had the travel not been cancelled.  

The following procedures should be followed when a travel advance had been provided by the university for a cancelled trip:

  1. Refunds obtained should be returned to Financial Services by submitting a deposit advice form and cheque to the cashier’s office.

  2. Prepare a travel claim with the details of refunds and credits and include a copy of the deposit advice along with correspondence notifying the cancellation of the conference/meeting.
    a. If the airline will provide a credit rather than refund and another business trip is expected within the next 12 months (or time period that the credit is available), the travel advance can remain open with an adjusted ‘end’ date for clearing the advance. Please document this on claim.
    b. If another business trip is not expected but the airline credit will be used for personal travel, the amount of the credit minus the change fee will need to be refunded to Dalhousie.  Please document this on claim.

When a trip has been cancelled and no advance was provided by Dalhousie, the non-refundable costs can be reimbursed by following the procedures described in #2 above.  If a reimbursement was received through travel credits, a travel advance can be provided as described above. The non-refundable costs should be charged to the account that would otherwise would have been charged had the travel not been cancelled. 
   
Questions can be sent to travel@dal.ca.

I am an international student who was abroad or who was approved for a study permit when Canadian travel restrictions went into effect. Can I return to or enter Canada?

Yes, international students who held a valid study permit or had been approved for a study permit when the travel restrictions took effect on March 18 will be allow to enter the country. The government is advising that those who are affected by these exemptions should not try to travel to Canada immediately and that further information will be available soon.

Please note that health screening protocols will be followed before travel and all individuals entering into the country from abroad will be required to self-isolate for 14 days upon arrival.

Read the government’s full announcement here.

I am a permanent resident applicant who has been approved for permanent residence in Canada but who has not yet travelled to Canada. Can I enter Canada?

The federal government is allowing permanent resident applicants who had been approved for permanent residence before the travel restrictions were announced on March 16 but who had not yet travelled to Canada to enter.  

The government is advising that those who are affected by these exemptions should not try to travel to Canada immediately. Government will provide further details soon.  

Please note that health screening protocols will be followed before travel and all individuals entering the country from abroad will be required to self-isolate for 14 days upon arrival.  

Read the government’s full announcement here

I am a foreign national who was recruited to work at Dalhousie and am eligible to apply for a work permit. Can I enter Canada?

The federal government is allowing temporary foreign workers to enter Canada.   

The government is advising that those who are affected by these exemptions should not try to travel to Canada immediately. Government will provide further details soon.   

Please note that health screening protocols will be followed before travel and all individuals entering the country from abroad will be required to self-isolate for 14 days upon arrival.   

Read the government’s full announcement here.

I recently returned from international travel or travel to a province with confirmed cases. Should I stay home from work?

All those who have travelled internationally (including the United States) or outside of Nova Scotia should self-isolate upon their return for 14 days. For employees, this time will not be taken from an employee’s vacation or sick leave bank; employees are expected to work from home, where possible.

 

Please note these parameters are effective as of time of notification (5 p.m., Friday, March 13).

My international field course has been cancelled. What will happen with the credits that were to be obtained?

The university will work with individuals to minimize the impact on students’ academic careers.

I am a parent/guardian, am I able to travel to Nova Scotia to pick up a student in person?

While entrance to Nova Scotia is restricted at this time, the province will allow individuals to enter for picking up a post-secondary student provided the travel is direct to the post-secondary institution. The travelers should self-isolate if they stay in NS overnight and when they return home.


Events & Gatherings

Will the university be cancelling events?

All non-essential university events are cancelled or postponed. At this point, this is in force until June 1 at a minimum. Do not book university events until further notice as we continue to monitor the situation.   

What is the status of Spring Convocation?

All non-essential university events are cancelled or postponed until June 1 at a minimum. Regrettably, this includes Dalhousie Convocation ceremonies scheduled for May 2020. Students will still be awarded their degree(s)/credentials. We will work to develop a plan for students who wish to cross the Convocation stage in the future (potentially in the fall). More information will be shared with prospective graduates in the near future about how they can expect to receive their parchments.


Research

Am I able to continue my research?

All university campus-based research operations are now suspended until further notice, effective as of 5:00pm on Tuesday, March 24, 2020.   

Critical COVID-19 research is exempted and will continue as a matter of urgency, with full support. 

  • Exceptions will be considered for other time- or resource-sensitive critical projects. Principal Investigators who are conducting research that meets these criteria must have requested permission to continue operations.
  • To be clear, “critical” research is defined here as:
    - All research related to COVID-19
    - Highly unique research circumstances that have the approval of the Department Head, Dean, VP Research and Innovation and Provost

Can I continue my research off-campus?

Principal Investigators and their associated research staff, postdoctoral fellows and students, who are able (as determined by the Principal Investigator) to continue their work off-campus and/or online, are expected to do so as long as it is in keeping with guidance provided by Nova Scotia Public Health. All employees who are working will continue to be paid.  

For full-time and regular part-time grant-paid research staff (such as research associates) who cannot work remotely, salary will be continued until April 30, 2020.  Further information about the period following April 30, 2020 will be disseminated promptly when it is available.

How do I shut down my lab?

As campus-based research operations are now suspended, labs should be shut down. Exceptions to this include critical COVID-19 research and other time- or resource-sensitive projects that have been approved to continue.

The Dalhousie Temporary Laboratory Shutdown Checklist, developed by the Office of Environmental Health & Safety, can be used to record the process and must be shared with the respective head of your academic unit (i.e. Department Head, Director, or Dean). The checklist is available here.

What impact will issues related to COVID-19 have on my research funding?

Research sponsors, including the Tri-agencies, are well aware that the COVID-19 pandemic can affect funded research projects in a number of ways. They are actively assessing the issues and will be sharing further information. Please consult the CIHRNSERC, and SSHRC websites regularly for updates.

I have specific questions about animal research or research involving human participants. Who should I contact?

How can I get regular updates on research at Dalhousie?

Please monitor updates to this FAQ. It is also the intention to continue producing the weekly Office of Research Services (ORS) Newsletter, which is normally issued on Mondays and will contain updates. 

Any additional questions can be sent to Jennifer Morawiecki, Chief of Staff for the Office of the Vice-President Research and Innovation (ovpri@dal.ca).  We will continue to provide relevant updates, as they arise, via the university’s COVID-19 site at dal.ca/coronavirus.

 

If you have further questions please contact covid19@dal.ca