Kyung Young Lee

Professor; Director of MScB program

Phone: 902-494-3065
Fax: 902-494-1107
Mailing Address: 
Kenneth C. Rowe Management Building
6100 University Ave, Room 5106
Halifax, Nova Scotia, Canada B3H 4R2
Research Topics:
  • Human-less technologies
  • Smart devices and applications
  • Smart tourism
  • Human–AI (artificial intelligence) interaction
  • Electronic word of mouth (eWOM)
  • Sharing economy
  • Social media


  • BSc, Radio Engineering (Yonsei, South Korea)
  • MBA (Yonsei)
  • MBA (Ottawa)
  • PhD, Management (Information Systems) (McGill)

Research Interests

Professor Lee’s research interests include human-less technologies, smart devices and applications, smart tourism, human-AI interactions, electronic word of mouth (eWOM), sharing economy and corporate use of social media. His work contributes to the academic literature on the impact of smart applications on individual and organizational performance, the role of smart devices in the tourism industry, users’ privacy concerns with the sharing economy services, the human’s interaction with Human-less and AI-driven services, and the impact of eWOM on consumers’ behaviours.

Selected Publications

  • What makes you continuously use chatbot services? Evidence from Chinese online travel agencies. Li, L., Lee, K.Y., Emokpae, E., Yang, S.B. Electronic Markets, 31, 575-599  (2021)
  • Unveiling the cloak of deviance: Linguistic cues for psychological processes in fake online reviews. Li L., Lee K.Y., Lee M., Yang, S.B. International Journal of Hospitality Management 87, 102468  (2020)
  • Hey Alexa! A magic spell of social glue?: Sharing a smart voice assistant speaker and its impact on users’ perception of group harmony. Lee K., Lee K.Y., Sheehan L. Information Systems Frontiers 22, 563-583  (2020)
  • The effects of tourism information quality in social media on destination image formation: The case of Weibo. Kim, S.U., Lee K.Y., Shin, S., Yang, S.B. Information & Management 54(6), 687-702  (2017)
  • Job performance through mobile enterprise systems: The role of organizational agility, location independence, and task characteristics. Chung, S., Lee, K.Y., Kim, K. Information & Management 51(6), 605-617  (2014)

Selected Awards & Honours

  • 2021  A. Gordon Archibald Award for Teaching Excellence, Dalhousie University
  • 2017/2018  Faculty of Management Rising Research Star Award, Dalhousie University
  • 2018 & 2020  Program Co-chair of Korean Association for Information Systems (KrAIS) Research Workshop, San Francisco, CA & Seoul, South Korea (virtual conference), respectively
  • 2017  Rowe School of Business Researcher of the Year Award for 2016, Dalhousie U (News)
  • 2017 Coached the winning MIS team of JDC Competition, January (News)

Current Teaching

  • COMM 4512 - Business Analytics and Data Visualization
  • BUSI 5511 - Management Information Systems
  • BUSI 6513 - Business Analytics
  • BUSS 6501 - MIS Theory and Research
  • BUSS 6101 - Research Design and Methods