Box Office

The production of events is subject to the policies of Dalhousie University, as well as the government of Nova Scotia’s COVID-19 public health and safety guidelines, which are subject to change. Please continue to check our Venue Information page leading up to your event for information on any COVID-19 self-assessments, event-specific details, and any other policies in place at the time that will be important to consider before arrival.

 

REFUNDS

If you purchased your tickets through the Dalhousie Arts Centre Box Office, please call (902) 494-3820 or 1-800-874-1669 (Maritimes only) during Box Office hours (Wednesday through Saturday, noon-6pm); outside of Box Office hours, you can leave a voicemail message at (902) 494-6406, or send an email to cohntix@dal.ca, with your name, daytime contact phone number, and the name of the show. Staff will get back to you about your refund, but it may take some time. If you purchased tickets via another avenue (fan club, artist presale), please contact them directly. 

PRESALE/PROMOTIONAL CODES

If you have a promotional code (such as a presale code), go to BUY TICKETS and enter the code in the "Promotional Code" box. Once you have entered the code and clicked “Go”, scroll to the date of your chosen show.

Shows on presale will not show up in the BUY TICKETS events listing unless a valid presale code has been entered. 

ADDITIONAL INFORMATION 

The Box Office is generally open one hour prior to performances for "Will Call" ticket pickup.

Handling fees apply to all tickets. Ticket prices and handling fees include all applicable taxes.

We do not issue refunds on tickets purchased, unless a performance is cancelled. Please check your tickets carefully at the time of purchase to ensure they are for the correct performance date and time.

For information on what to expect upon arrival at the venue (including COVID-19 protocols), please visit our Venue Information page

Buy your tickets online

Use our fast, convenient online ticket system to make sure you don't miss any of the exciting events taking place at the Dalhousie Arts Centre.