Tammy Mercier is proud of the work she’s doing at Atlantic Central, the organization that represents and supports the credit unions of Nova Scotia, New Brunswick, Newfoundland and Labrador, and Prince Edward Island.
“As manager of Sales and Member Experience Training,” she explains, “I work with almost 2,600 staff across the credit unions in all four Atlantic provinces designing and facilitating training programs as well as coaching executive and leadership teams.”
It’s a role that’s taken on a life of its own, thanks to Mercier’s enthusiasm and dedication. And thanks to the skills and confidence she gained through the certificate in Adult Education (now the certificate in Adult Learning Fundamentals) she completed at Dal’s Faculty of Open Learning and Career Development (OLCD).
“All my past accreditations gave me one part of what I needed. I have a finance degree and I have a political science degree and I’ve been a coach. But I hadn’t actually learned to teach. I needed that teaching piece. The certificate with Dal was a pretty incredible experience. It’s changed my whole career.”
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