BEGIN:VCALENDAR PRODID:-//Dal News//Events Calendar//EN VERSION:2.0 CALSCALE:GREGORIAN BEGIN:VEVENT DTSTAMP:20200408T094842Z DTSTART:20191022T170000Z DTEND:20191022T190000Z SUMMARY:Communication Competence: Approaches to Challenging Conversations DESCRIPTION:​This workshop is offered as part of the staff and faculty Health and Wellness program. To register please click here.\n\nCompetence: Approaches to Challenging Conversations is one session in a series of communication topics.\nSeries: The 3C’s of Communication: Keys to Boosting Your Effectiveness\n\nClarity: Assessing the Situation and Understanding Your Needs\nConfidence: Effectively Speaking Up at Work\nCompetence: Approaches to Challenging Conversations\n\nWhile the three sessions build somewhat from the previous ones\, individuals are not required to register for all three. \nIn this session participants will appreciate that different situations call for different strategies.  Situations don’t always work out as you plan and people don’t always see things as you do.  This session focuses on the range of techniques and resources that support employees in those tougher situations.\nObjectives:\n\nAssess the risks inherent in any situation\nArticulate problems without reacting emotionally\n\nThis training will support the development of the Dalhousie Core Competencies  of Communication and Knowledge and Thinking Skills.\nOur Presenter: From Janice MacInnis’ early days at Dal as a shy quiet secretary in the President’s Office\, her career has shifted dramatically to her current role of Manager of Organizational Health in Human Resources. She has dedicated herself to self-improvement and readily shares her learnings and failures with others. She is known for her personal\, caring approach\, which allows people to sense that she genuinely wants the best for everyone. Come hear from the shy secretary who alternated between creeping and leaping into the work that fulfills her.\n\nCost: Free\n\nContact Information: LOCATION: URL: UID: END:VEVENT END:VCALENDAR