Jeffrey Roy


JeffreyRoy 72sq

Related Information

  • CV [PDF - 163 kB]

Phone: 902-494-2752
Fax: 902-494-7023
Mailing Address: 
Kenneth C. Rowe Management Building
6100 University Ave, PO Box 15000
Halifax, Nova Scotia, Canada B3H 4R2



  • PhD (Carleton)
  • MBA (Ottawa)
  • BA (Waterloo)

Jeffrey Roy is professor in the Faculty of Management at Dalhousie University where he specializes in digital government reforms and business and government relations. In addition to teaching and research, he has consulted to governments at all levels, the private sector, as well as the United Nations and the OECD. He is a member of the Editorial Board of Canadian Public Administration (the scholarly journal of the Institute of Public Administration of Canada), a featured columnist in Canadian Government Executive, and author or co-author of more than eighty peer-reviewed publications including five books. His research has been supported by several funding bodies including the Social Sciences and Humanities Research Council of Canada and the IBM Center for the Business of Government. Professor Roy is also a member of the Transparency Advisory Group (TAG) for Public Safety Canada.

Selected Publications 

  • Roy, J. (2022) COVID-19, digitization and hybrid workspaces: A critical inflection point for public sector governance and workforce development. Canadian Public Administration 65 (3) 569-575. Available online:
  • Roy, J. (2022). COVID-19, DIGITIZATION & HYBRID WORKSPACES:Implications and Opportunities for Public Sector Organizations
  • Roy, J., Toze, S., Sharaput, M. (2022). Smart Technologies, Digital Competencies, and Workforce Development. International Journal of Public Administration in the Digital Age 8 (1).
  • Roy, J. (2021). Digitization and Multi-level Governance. Benz, A., Broschek, J., and Lederer, M. (eds.) A Research Agenda for Multilevel Governance. Edward Elger Publishing.
  • Roy, J. (2020. Traditionalism or transformation? Canada’s COVID-19 response and the future of digital government.  Canadian Public Administration. Canadian Public Administration (Beyond COVID-19: Five commentaries on expert knowledge, executive action, and accountability in governance and public administration). 
  • Roy, J., Toze, S., Sharaput, M. (2019). Building Digital Capacity: Report on the Training Needs Analysis. Canadian Digital Service and Dalhousie University. 
  • Roy, J. (2019). Service, Openness and Engagement as Digitally-Based Enablers of Public Value? A Critical Examination of Digital Government in Canada International Journal of Public Administration in the Digital Age 6 (3).
  • Roy, J. (2018). Governing in the Digital Age: The Government of Canada Open Government Action Plan. Clarke, A. and Craft, J. (eds.). Issues in Canadian Governance. Toronto: Emond Montgomery Publishers.
  • Roy, J. (2017). Smart Cities in Canada: An Examination of Progress and Impediments in Halifax, Canada. Smart City and Service Innovation: Lessons on implementing governance in co-production (Special Issue of the International Journal of Services, Technology and Management). 23 (5-6)
  • Roy, J. (2017). Open Government: Prospects and Impediments in a Digital Era. Canadian Public Administration. 60 (3).
  • Roy, J. (2017). Digital Government and Service Delivery: An Examination of Performance and Prospects. Canadian Public Administration. 60 (4) 538-561.
  • Gruzd, A., & Roy, J. (2016). Social Media and Local Government in Canada: An Examination of Presence and Purpose. In M. Z. Sobaci (Ed.), Social Media and Local Governments (pp. 79–94). Springer International Publishing.
  • Roy, J. (2016). Data, Dialogue, and Innovation: Opportunities and Challenges for “Open Government”. Journal of Innovation Management 4 (1).
  • Roy, J., (2016). Mobility and Service Innovation: A Critical Examination of Opportunities and Challenges for Governments in Canada. International Journal of Public Administration in the Digital Age 3 (4).
  • Roy, J., (2016). Apple & Encryption: Politicizing Privacy & Security in a Mobile Age. Canadian Government Executive (May issue). Ottawa: Navatar Press.
  • Gruzd, A. and Roy, J. (2014). Investigating Political Polarization on Twitter: A Canadian Perspective. Policy & Internet 6(1): 28–45.
  • Roy, J., (2014). Secrecy, Security & Digital Literacy in an Era of Meta-Data: Why the Canadian Westminster Model Falls Short. Intelligence and National Security. .
  • Roy, J., (2014). Open Data and Open Governance in Canada: A Critical Examination of New Opportunities and Old Tensions. Future Internet Journal 6 (3).
  • Roy, J., (2014). Cloud Computing and Gov 2.0: Traditionalism or Transformation across the Canadian Public Sector? International Journal of Public Administration in the Digital Age 1 (1).
  • Gruzd, A. and Roy, J., (2014).  Investigating Political Polarization on Twitter: A Canadian Perspective. Policy & Internet 6(1). 
  • Roy, J., (2013). From Machinery to Mobility: Government and Democracy in a Participative Age. Springer: New York.

Current Teaching

  • BUSI 6009  - Business and Government
  • PUAD 6500  - Business and Government
  • PUAD 6555  - Management of Information (E-Government) and Public Administration
  • ECMM 6026  - Management of Information (E-Government): International Experiences and Perspectives