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Mediation: Breaking the Impasse

Upcoming Courses


When disputes arise between individuals or groups, they can be very destructive. Important choices need to be made as to how and when to intervene. It is important to determine when the parties are able to resolve the dispute themselves, when they need assistance, and the form that that assistance should take.

In Mediation: Breaking the Impasse the skills, techniques and strategies from the Negotiating and Influencing Skills Program will be expanded upon and enhanced by developing an understanding of the process of assisted negotiation in both two party and multiple party negotiations. The participants will learn how to apply all three parts of the MIT/Harvard Method to resolving seemingly impossible disputes and be able to practice all of the skills necessary to develop optimal solutions.

This is a required course for the Certificate in Negotiation and Conflict Resolution and it is highly recommended that participants take the Become a Master Negotiator workshop before the Mediation: Breaking the Impasse workshop.

Who Should Attend

This workshop is designed for individuals who have taken either the Effective Negotiating and Influencing Skills course or who have experience with the "Getting to Yes" model of conflict resolution.

Key Learnings

  • Learn the difference between negotiation, assisted negotiation, mediation, and facilitation
  • Learn the three stages from the MIT/HARVARD dispute resolution model and apply the necessary skills to in-depth case studies and simulations
  • Receive focused peer and instructor feedback
  • Compare your results with some of the world's best negotiators
  • Learn the art of creating multiple solutions to seemingly impossible problems


Day 1 - registration/check-in will start at 8:00 a.m. with sessions to begin at 8:30 a.m. and adjourn at 4:00 p.m. Day 2 will commence at 8:30 a.m. and adjourn at 4:00 p.m.
There will be 15 minute mid-morning and afternoon coffee breaks. This course includes lunches, refreshment breaks, seminar materials and a certificate of completion.


"The session on advanced negotiation and the role-playing were excellent."

"Brad's comfort level with the subject, the participants and the materials used really stands up during the seminar."


Brad McRae is the Director of the Atlantic Leadership Development Institute in Halifax, Nova Scotia and Kingston, Jamaica. Brad has a doctoral degree in Counseling Psychology from the University of British Columbia and a baccalaureate and master's degree from California State University. He is a registered psychologist, consultant and best-selling author. He was trained in negotiating skills at the Project on Negotiation at Harvard University and in Leadership at the Harvard Business School and Decision Making at the Harvard Kennedy School of Government. In addition, Brad learned career development skills from Richard Bolles.

He has taught at the British Columbia Institute of Technology in Vancouver, at Carleton University in Ottawa and at Saint Mary's University and Dalhousie University in Halifax. He was also a subject matter expert in negotiating and influencing skills at the Pearson International Peacekeeping Centre. Brad gives over 100 presentations a year and has lectured across Canada and in the United States, Australia, Mexico, Africa, England and the Caribbean.

He is also the author of ten books: How to Write A Thesis and Keep Your Sanity; How To Study For Comprehensive Exams and Keep Your Sanity; Practical Time Management: How to Get More Done in Less Time; Envisioning Your Perfect Career; Negotiating and Influencing Skills: The Art of Creating and Claiming Value; The Seven Strategies of Master Negotiators, The Seven Strategies of Master Presenters, From our Grandmother's Lap: Lessons for a Lifetime, and The Seven Strategies of Master Leaders: Featuring Key Insights from 32 of Canada's Top Leaders. Brad is also the editor of The Atlantic Leadership Development Institute Newsletter.