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Policies and Procedures

Registration, Withdrawal, Transfers and Refunds

Registration and Payment

Introduction to Employment Services (IES) certificate program and the Career Development Services (CDS) certificate program: If you register and pay for the full IES program (four courses), you will be eligible for a $150 discount. Registration cut off is three weeks prior to the start date.

Individual Courses: Registration cut off is three weeks prior to the start date of each course. Payment in full is required at the time of registration.

Both the Introduction to Employment Services and Career Development Services programs and courses are HST exempt.

There is a $40 administration fee for returned cheques (includes NSF and stop payments).

Transfers and Substitutions

All Courses: You may defer your participation until the next available program and transfer your payments without penalty. There is no charge for substitutions. Transferring more that once is at the discretion of the Program Manager and may be subject to an administration fee.

Withdrawals

All course withdrawals must be made in writing to the Program Manager.

Withdrawals are subject to a $100 administrative fee. Non-attendance does not constitute withdrawal and there is no refund after the start of the program.

Course Cancellations

The College reserves the right to cancel or reschedule courses that do not reach minimum enrolment requirements. In such cases, we will make every effort to inform you at home or at work prior to the start date. In the event of cancellation, Dalhousie will issue a full refund of the tuition paid.

Transcripts, Certificates and Tax Receipts

Transcripts

One transcript is provided at no charge upon completion of the Certificate programs; for other transcripts there is a charge of $15 each. Transcripts will be sent by regular mail. Please make all requests for additional transcripts in writing to the Program Manager, including the address to where they are to be sent.

Certificates

A letter of completion is provided to students upon successful course completion. For those registered in the IES/CDS Certificate programs, one certificate is issued upon completion of all four courses.

IES/CDS replacement certificates may be purchased from the College of Continuing Education at a cost of $25.00, and will be sent by regular mail. Replacement letters for individual courses are $10. Please make all requests in writing to the Program Manager.
The reprinting of certificates that are dated more than five years earlier cannot be guaranteed.

Tax Receipts

An official income tax receipt is provided to students who have paid in full for a course or program. Replacement tax receipts may be purchased for a cost of $25.00. Please make all requests in writing to the Program Manager.

Please note: Continuing Education courses do not require the 2202A tax receipt.