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FAQ's

I have never taken an online course. What can I expect?

At Dalhousie we use Blackboard Learn (BbL) as our online platform. You are required to participate in online discussions and will work both individually and in assigned groups to complete and submit assignments. Most of the work is asynchronous (no set time) but there will be some synchronous (set time) activity as well.

How will I learn to navigate the online course site?

We are here to help you and will respond quickly to any questions that you have about your online course. In each area of the course there are detailed instructions.  We also provide online links to BbLearn tutorials.

What is the workload in an online course?

We are very conscious of the busy lives of adult learners and try to spread the workload out as much as possible. We anticipate that you will need to set aside 4-5 hours per week to complete the readings, discussion forums and assignments.

What are the admission requirements?

There are no pre-requisites for admission to the Introduction to Employment Services program although some experience in the field either as a practitioner or a client will be beneficial.  If in doubt, please contact us and we will be happy to advise you.

How do I register?

You may register online by completing the registration process on the course page. Of course you may also fax or email your registration (details on the side-bar). Payment is due at the time of registration. We accept cash, cheques, all major credit cards and Purchase Orders.

Download the Registration form: Doc [160 KB]

Is a group discount available?

The only discount available is $150 discount for the full IES program (four courses) registration and advance payment.

Can I start any time?

The courses in the IES program begin and end at specified times so continuous registration is not an option.  You may start the IES Certificate program with any of the first three courses.  We do not encourage people to begin the full certificate with the Professional Ethics course.  That said, the courses do build on each other and we recommend following the set order, when possible.

When will I receive the Introduction to Employment Services certificate?

When you have completed and passed all four courses in the program you will be awarded the IES Certificate. The pass mark for each course is 60%.

Does Dalhousie University College of Continuing Education offer other Career Development courses?

At the moment the IES program is our full offering of courses specific to the work of career development practitioners. However, we do offer three face-to-face workshops: Train the Trainer, Facilitation Foundation and A Facilitator’s Toolkit, for those who wish to hone their program design, delivery and facilitation skills. In the future, we hope to be able to offer additional online courses for career practitioners.

Will I be able to claim the tuition on my Income Tax Return?

Dalhousie University College of Continuing Education is a recognized institution under the Income Tax Act which means that College tuition fees are eligible for tax credit.  When paid in full, you will receive an official receipt that may be used for reporting education costs on your Income Tax Return.  

Please note: Continuing Education courses do not require the 2202A tax form.