FAQs

What are the courses?

Required Courses (Choose three):


Engaging the Superpowers within Each Generation
For the first time in history, four distinct groups with different life experiences, perspectives, and values must work together (Boomers, Millennials, Generation X and Generation Z). This course will give you an in-depth understanding of each generation, their perspectives, how they do things and where you fit into the equation.

Persuasive Writing
To write persuasively is to move readers to action. That requires a strategic approach, particularly when you’re creating complex documents, such as formal proposals. Focusing on reports and proposals, this course will give you practical strategies that will enable you to use writing to make action happen.

Grammar Tune-Up 
Worries about making “grammar mistakes” can slow down your writing process and cramp your personal writing style. This course will enable you to gain control over grammar and punctuation so you can be confident that you’re expressing yourself correctly and clearly.

Grabbing the Spotlight: Communicating about Yourself
The need to be more agile in our communications is increasing exponentially, especially with the advent of the COVID-19 virus. It has had tremendous impact on our working environment, but also social media, the gig economy, the improvement and integration of “Smart” technology, and the increasing options in hiring practices such as the use of recruiters and online hiring platforms. This course will help you present yourself as a valuable and effective person worthy of hiring, retention and/or advancement in an organization, which is an absolute necessity in today’s job environment.

Electives (Choose two):


Personal Leadership: Leading the Self During Challenging Times
One of the biggest challenges current and future leaders face is to be able to "lead themselves" before going out and attempting to lead others. Being grounded and as clear as possible on your own values, preferences, ways of working and communicating with others and ways of doing things, especially in times of stress and pressure, is a vital first step to becoming an effective leader. This online course offers participants a chance to assess how they respond to ambiguous situations, decision points and conflict.

Virtual Presentations for the New Normal
Welcome to the new normal of presenting - virtual presentations!  Zoom, Teams, WebEx, Collaborate, Jira, and other online communication tools are here to stay. Being able to communicate effectively in the online environment has become an essential skill almost overnight. You may already be comfortable presenting in person, but the online environment is different. This course will help be a skilled, confident online presenter.

Increase Your Personal Impact using Persuasion and Influence
This evidence-based course will demonstrate how persuasion and influence really work. Learn simple techniques to increase your personal impact and change your world for the better, both ethically and subtly.

Digital Literacy and Acumen
In this course, you will learn how to analyze and use data to strengthen your organization. You will gain an understanding of elements of the enterprise IT landscape and learn what the megatrends are that drive change, such as processing power and connectivity.

What will I earn?

Learners who complete three required courses and two electives will earn a Certificate in Agile Communication from Dalhousie University.

How does being agile apply to communication?

Every aspect of today’s working world is constantly in flux.  So, developing agility in communication is a competency that is becoming extremely relevant. This certificate addresses how you can stay on top of the rate of change in our workplaces.

How will this program help me in our digital world?

Digital literacy is now a key competency that employers expect employees to possess.  Using the vast amounts of data now available in our decision making is taken for granted, but do you understand how it all works?  Are the terms data mining, blockchain, AI or IoT meaningless to you?  If so, it’s time you understand what they mean and how they work. 

How does this program help with self-improvement?

Another aspect of being agile as a communicator is embracing the concept of continuous improvement, never settling for the status quo and always striving to improve your own skills. This includes becoming aware of your own values, judgements, reactions to stress or difficult situations.  If becoming a leader is one of your goals, the best way to get there is to learn about yourself first. How you manage your time, meetings, presentations, writing and develop your own personal brand are all aspects of continuous improvement and learning about yourself.