Support & Training for Instructional Tools


Instructional technologists from Academic Technology Services (ATS) provide live, virtual support for Brightspace or by email

Virtual Brightspace support for Dalhousie instructors

Monday to Friday, 9 a.m.–8 p.m.
Saturday & Sunday, 9 a.m.–3 p.m.

Enter a virtual drop-in support session.

Instructional technologists from Academic Technology Services (ATS) frequently offer training sessions on the following topics:

Additional resources for instructional tools

Brightspace (Learning management system)

About

Brightspace, our learning management system (LMS), is the foundational online teaching application that offers a suite of functions to support teaching and learning. In general, it is the main platform for offering online or blended courses, but can support your face-to-face teaching by being a place where students can access content, such as your syllabus, quizzes, or grades. 

Uses

  • Make class-wide announcements
  • Host content such as readings, audio, video, links, etc.
  • Engage students in interactive discussions
  • Collect and provide feedback on student work
  • Post student grades

Accessibility

Accessibility in Brightspace

Support

Contact Academic Technology Services (ATS) at Dalhousie.

Resources and support beyond Dalhousie

Brightspace support

Brightspace tutorials

 

Panopto (Video streaming and lecture capture)

About

Panopto is an add-on tool for Brightspace. It can record, edit, host, and share audio and/or video. Think of it like Dalhousie’s own secure version of YouTube. You can record online or download Panopto software to your computer (or upload existing videos that you recorded on other devices), and then share with your students as a link in email, in Brightspace, or to show in class. 

Panopto can be used for lecture capture, screen recording, and voiceover slide presentations. Other Panopto features include: multiple “streams” (e.g., PowerPoint slides and video of yourself shown in the same recording), function to search videos for words spoken or shown on screen, automatic or custom captioning, and built-in quizzing. Check out Panopto’s best practices for flipped classroomsideas for using lecture capture, and case studies.

Uses

  • Capture lectures delivered in certain tech-enabled classrooms on campus
  • Have students create videos for class activity or assignment
  • Create video tutorials walking through a process or procedure
  • Share existing video recordings (such as those recorded on other devices)
  • Record lectures, announcements, directions, etc. – for online courses or blended classes

Accessibility

Accessibility in Panopto

Classroom Recording Protocol

Classroom recording can be a valuable teaching and learning tool; instructors may choose to record classroom activities, or students who have received prior written permission from the instructor or have an approved Accommodation Plan can record classroom activities.

The Classroom Recording Protocol has been approved by Senate. 

How-to videos

Adding Collaborate Ultra and Panopto to Your Course Space [0:46, no audio]

How to Upload a Video to Panopto [1:54, CC]

How to Record Your Screen in Panopto [2:41, CC]

How to Record a PowerPoint in Panopto [2:14, CC]

How to Share a Panopto Video in Brightspace [1:42, CC]

How to Add Captions to a Panopto Video [0:54, CC]

How to Edit Panopto Videos [1:10, CC]

Support

Contact Academic Technology Services (ATS) at Dalhousie.

Support beyond Dalhousie

Support for Panopto, including online guides, video tutorials, and a community forum.

Collaborate Ultra (Virtual classroom/web conferencing)

About

Collaborate Ultra is a video conferencing add-on tool for Brightspace. It provides an opportunity for faculty to create synchronous online teaching events that are hosted through a computer using a webcam and microphone. It offers functionality that is designed for delivering online classes such as:

  • Screen or other application sharing
  • Live polling to learners
  • Guest links for speakers
  • Chat
  • Breakout rooms

Uses

  • Offer online synchronous classes via video conferencing
  • Bring guest speakers into face-to-face and/or online class sessions
  • Record online class sessions and make them available to learners afterwards through Brightspace and Panopto
  • Hold online office hours or tutoring sessions for students

Accessibility

Accessibility in Collaborate

How-to video

Adding Collaborate Ultra and Panopto to Your Course Space [0:46, no audio]

Support

Contact Academic Technology Services (ATS) at Dalhousie.

Support beyond Dalhousie

Support for Collaborate 

 

Urkund (Plagiarism detection)

About

Urkund is an add-on tool for Brightspace that is an automatic text-recognition system made for detecting, preventing and handling plagiarism, regardless of language. Urkund seamlessly connects to your created assignments in Brightspace.

Support

Contact Academic Technology Services (ATS) at Dalhousie.

Support and resources beyond Dalhousie

Urkund support
Urkund resource page

 

LockDown Browser and Respondus Monitor (Exam proctoring)

About

LockDown Browser is a custom browser that locks down the testing environment within Brightspace to prevent students from using additional resources during the testing period.

Respondus Monitor builds upon the power of LockDown Browser, using a student’s webcam and video analytics to prevent cheating during non-proctored exams.

Support

Contact Academic Technology Services (ATS) at Dalhousie.

Support beyond Dalhousie

Respondus support

 

Top Hat (Student response/clicker system)

About

Top Hat is Dalhousie University's preferred student response/clicker system. Top Hat’s active learning app helps instructors engage and motivate students in online, blended, and face-to-face courses. 

If you wish to use Top Hat with your students, they will need to purchase a licence

Support

Contact Academic Technology Services (ATS) at Dalhousie.

Support beyond Dalhousie

support@tophat.com

SoftChalk (Build interactive course content)

About

SoftChalk is a software that works with learning management systems such as Brightspace. You can use SoftChalk to create interactive learning experiences such as quizzes and surveys. 

Contact Academic Technology Services (ATS) to get a SoftChalk licence (available in limited numbers).

Support

Contact Academic Technology Services (ATS) at Dalhousie.

Support beyond Dalhousie

Support for SoftChalk

 

Campus Pack (Create wikis, blogs and journals)

About

Campus Pack is a suite of tools (Wikis, Blogs, Journals) that can be added on in Brightspace. These tools allow your students to create and collaborate, expanding their learning experience.

Support

Contact Academic Technology Services (ATS) at Dalhousie.

Support beyond Dalhousie

Support for Campus Pack