Online Quality Guidelines


About the Quality Guidelines

The Online Quality Guidelines is a resource developed by CLT to support quality online teaching. While the guidelines are not intended to be prescriptive, they acknowledge the importance of taking a deliberate, reflective, evidence-based approach to course design and delivery, while at the same time allowing room for flexibility and innovation.

How to get started

We have organized the guidelines into six sections: (1) Course Design, (2) Organization and Layout, (3) Content and Activities, (4) Digital Environment, (5) Interaction, and (6) Assessment and Evaluation. Each section has a variety of information, resources, and examples to help you design a quality online experience for students.

1) Course design

Quality courses share the same foundational elements that underpin their design, regardless of whether the class is held online, blended, or face-to-face. Learning outcomes are key in any course design. Read more about Course Design

2) Organization and layout

When students walk into a face-to-face classroom, they expect a classroom that is tidy, accessible, and comfortable. In the online environment a quality course site exhibits a parallel level of organization, consistency, and balance. Read more about Organization and Layout

3) Content and activities

The content you select and the activities you design for your online course should support students’ achievement of course learning outcomes and align with any planned evaluations. Read more about Content and Activities

4) Digital environment

The digital environment represents an opportunity to do things in your course that you can’t do face to face. Rather than trying to replicate an existing face-to-face course by “putting it online,” think about how to leverage the digital environment. Read more about the Digital Environment

5) Interaction

A quality online course integrates many opportunities for instructors and students to exchange substantive ideas related to content, ask questions, provide feedback, and communicate information about the course. Read more about Interaction and Feedback

6) Assessment and evaluation

Assessment and evaluation are terms often used interchangeably. Assessment is ongoing that gives you and your students information on how learning is progressing, while evaluation is a measurement of students’ performance. Read more about Assessment and Evaluation