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Working with web authors across campus

Web and technical support

If you have a technical issue with your website, submit the issue to our ticketing system by sending an email to www@dal.ca. Be sure to include the site or specific page URL, details of the issue and level of urgency. Your issue will be assigned for prompt resolution.

AEM training/tutorials

  • For information on attending a AEM training session, please visit the Web Team site on myDal.
  • You can download AEM Tutorials if you have attended a AEM training session and have an active AEM login to access the tutorials.
  • If you have a question that isn't answered in the tutorials or a general question about creating or editing content in AEM, send an email to www@dal.ca

Web writing

Need help with web writing or improving your site's usability? Discover best practices for writing and organizing content for the web.

Attend our Basics of Web Writing seminar. Sessions are held monthly.

Web development

Learn more about the process for creating a new website, rebuilding your existing AEM website or migrating an external website to AEM.

Google analytics

If you need Google Analytics set up for your site or have questions about your google analytics report, email www@dal.ca