Campus services & events

The Dal Bookstore is pleased to announce the re-opening of its main location in the Student Union Building for in-person shopping beginning January 17, 2022.

Initially operating at reduced hours, the Dal Bookstore will return to its regular hours, including weekend hours and extended Thursday evening hours, beginning Saturday, Jan. 29.

New temporary hours: Jan. 17-28

·       Mon.-Fri. 10am–3pm

Other locations

The Dal Bookstore’s outlet store on the Sexton campus will remain closed for the time being. However, the Dal Bookstore’s location on the Agricultural Campus will continue to operate from 10am–4pm, Mon.-Fri., closing for lunch from 1-2pm each day.

All store locations will continue to follow the current capacity-limit guidelines.

You can still shop online at bookstore.dal.ca with shipping and in-store pickup options available.   

DalCard

DalCard is open for walk-up window service on Coburg Road Monday to Friday, 9 a.m.-4:30 p.m., open until 7 p.m. on Thursdays. Services offered include: new DalCards, replacement DalCards, troubleshooting, and UPass pickup and replacement.

For Truro, book an appointment with the Enrolment Services Centre on the Agricultural Campus: dal.ca/registrar

UPass:

For the latest information on UPass, visit dal.ca/upass.

Given what is expected to be an unprecedented volume of requests for services after a prolonged period of absence form campus, Facilities Management is working to ensure service needs are met. Service will be prioritized first by the method in which the service request is received — first FAMIS self-serve requests, then email requests, then telephone — followed by operational urgency. We request the Client Reception phone service be requested for emergency or extreme high-priority calls. For all but emergency situations, it is not expected we will be able to offer clients same-day, or even in some cases same-week, response to Service Requests due to the anticipated volume of requests. Your assistance in following the priority submission method and your patience generally is greatly appreciated. Visit dal.ca/fm for more.

Financial Services will resume offering in- with the main reception desk and accounts payable in Room 44, Henry Hicks Building, opening on September 7.  All other areas of Financial Services will be phasing in in-person service by the end of October. As many team members will be working in a hybrid model, we encourage those needing to see particular team members in-person to contact them by email or telephone to make arrangements. Many electronic processes will be retained even with the return to in-person services. More information.

Please visit Dalfood.ca for the latest information on dining hall and retail operations. Follow us on Instagram @ dalfood to stay up to date with all the latest events.

Visit dineoncampus.ca/ac for details on Food Services in Truro.

The Event & Conference Services Office, including our Campus Bookings and Bar Services teams, will continue to support our clients remotely between the hours of 8 a.m. to 4 p.m., Monday to Friday. Please email meet@dal.ca with any questions or requests you have and the appropriate person will get back to you.

Event & Conference Services: https://www.dal.ca/dept/event-conference-services.html

Campus Bookings: https://campusbookings.dal.ca/

As of Wednesday, December 15, the Faculty of Graduate Studies will be moving to a fully remote work environment until the holiday break. Our physical office will be closed, but we can still be reached by email for all enquiries at graduate.studies@dal.ca.

The Human Resources department is open for appointments only at this time, with virtual meetings preferred. If necessary, in-person appointments can be booked with Payroll, Retirement Services and Accessible Employment, in Room 150, Henry Hicks Building, 10 am – 4 pm, Monday-Friday.

Please contact the individual units to book an appointment:

• Accessible Employment, Accessible.Employment@dal.ca, 902-494-1958
• Payroll, Payroll@dal.ca, 902-494-3700
• Retirement Services, Pensions@dal.ca, 902-494-1782

Virtual appointments are encouraged for all other HR inquiries. Visit the HR Directory for contact information, email hr@dal.ca, or call 902-494-3700.

As of December 14, HRES is operating via an online service model (email, telephone, and Microsoft Teams); please contact the Administrative Coordinator via phone (902-494-6672) or e-mail (hres@dal.ca) to schedule an appointment with one of our Advisors. HRES plans to open for regular services and in-person appointments, in accordance with COVID-19 restrictions, in the New Year. Visit our website at dal.ca/hres

All on campus IT services, including the help desks, are resuming normal hours for walk up support. Help Desks can be reached at 9022-494-4357 (HELP). Assistance can also be requested by emailing support@dal.ca.  Computer labs and information common areas will be open. Virtual computer labs remain available 24/7 for flexible access to remote computer lab applications.  A full list of available technology services can be found on myDal. Staff & faculty technology support will be provided remotely, as per the last 18 months, whether you are working at home or on campus. As required, IT staff will schedule an in-person office visit to assist with hardware and software issues. Faculty and staff are also encouraged to visit the Return to Campus site for additional information.

Access to Dalhousie Libraries spaces is currently limited to current Dalhousie & King’s students, faculty, and staff

Effective December 15, this measure has been taken out of an abundance of caution to ensure the health and safety of Dalhousie and King’s students, faculty, staff, and community members as COVID infection rates rise in Nova Scotia. If you have questions about library services at this time, please contact library@dal.ca. Thank you for your cooperation.  

December hours

Out of an abundance of caution in response to rising COVID cases in the province and on campuses, the Dalhousie Libraries are reducing our hours, and in some locations, closing earlier for the holidays. Learn more.

January

Most Dalhousie Libraries will be open on January 4, with some changes to regular operating hours – please see posted hours for each location on the Libraries website, in the Locations section just under the Search box: https://libraries.dal.ca/ and additional updates here: https://libraries.dal.ca/covid-19-updates.html

Food & Drink Prohibited in Dalhousie Libraries Spaces

Effective Tuesday, December 14, 2021 and until further notice, food and drink (except water) are prohibited in the Dalhousie Libraries. Library users are permitted to remove their masks only for the few seconds it takes to have a sip of water.

Eating and drinking are still permitted in the Killam Atrium (where Subway and the Second Cup are located). This change is in response to staff and student safety concerns in light of the recent cases of COVID on campus.

Access to the Archives & Special Collections Reading Room Is By Appointment Only

Effective December 14, access to the Archives & Special Collections Reading Room is by appointment only. Appointments can be made by contacting archives@dal.ca. Please note Archives & Special Collections services will be unavailable from December 24–January 3.  

There are also many library services still available through the Libraries website. Contact libraries@dal.ca for general library assistance, support@dal.ca for Help Desk assistance and intech@dal.ca for online teaching assistance. Visit the Libraries website for more information.

Beginning in September, the Dalhousie Multifaith Services (DMS) office will be open Monday to Friday, 10 a.m.–2 p.m. for drop-in meetings. Appointments can also be made at multifaith@dal.ca or directly with chaplains during office hours or beyond. All chaplains can be reached here.

The Dalhousie Physiotherapy Clinic within Dalplex is currently open for appointments. Please contact ptclinic@dal.ca or call 902-494-1502 for booking inquiries.

The Printing Services team continues to work on campus Monday through Friday, 8:00 to 4:00, and is here to assist with all of your printing and binding needs. Please drop by the Life Sciences Centre, Rm 224, to see us, or submit your request or inquiries to printing.services@dal.ca and we’ll get back to you promptly. For more detailed information on the services we offer, please visit https://www.dal.ca/dept/printing-services.html.

Please explore our suite of online services, which are designed to make access to the Registrar’s Office quick and easy. You can virtually connect with our team in several ways including Chat and Phone, 902-494-2450, between 9am-4pm (AST) Monday through Friday and Email at registrar@dal.ca.

In-Person enrolment services centres

• As of December 21, 2021, our enrolment service operations have moved to a hybrid work approach.  
• The Henry Hicks Service Centre is available for Urgent-Same Day Transcripts, by appointment.
  
• Sexton Enrolment Service Centre is temporarily closed to in person services, including the week of January 4, 2022. 
• The Enrolment Service Centre in Cox on the AC is open by appointment. All other services are available online and can be accessed via www.dal.ca/registrar.  
  

Campus tours

For the health and safety of our visitors, in-person campus tours are paused until February 1, 2022.

For more information on research at Dalhousie, the status of labs, or resources for researchers, please consult the Research website.

Dal Security’s offices in Halifax and Truro remain open. For campus emergencies, call 902-494-4109 in Halifax and 902-893-4190 in Truro. For general info and parking questions, call 902-494-6400 in Halifax and 902-893-4190 in Truro. The Halifax offices are located on 1252 LeMarchant Street. For both campuses, email inquiries can be sent to security@dal.ca. More info at dal.ca/security  

The Bissett Student Success Centre provides academic advising to 1st and 2nd-year FASS and Science and 1st-year Engineering students, and career advising and counselling to all students. It will be providing all services virtually, by phone or online until December 24, 2021. From January 3 to the 14, 2022 it will provide virtual same-day calls with advisors from Monday to Friday, with extended virtual appointment hours on Monday, Tuesday, and Wednesday evenings.  Students can call 902-494-3077, or toll free 1-866-359-4709, Monday to Friday, 8:30am–3:30pm, to be added to the call list (wait times will vary).

BSAC will be offering both in-person and virtual advising this January. Students can email BSAC@Dal.Ca. More information can be found at dal.ca/BSAC

The Indigenous Student Centre (ISC) will offer a combination of virtual and in-person support with reduced in-person operating hours. You can contact ISC Advisor Michele Graveline at mgraveline@dal.ca.

The International Centre is operating under a belnded mode of delivery. Virtual appointments can be requested through our online booking system. For in-person appointments and general questions, please email us at international.centre@dal.ca or call 902-494-1566.

For information on residence opening for January, please review the latest university update.  

The Residence Office serving students on the Halifax campus will be open by appointment only between 9 a.m. to 4:30 p.m., Monday to Friday. To book an appointment between these hours, students may send an email to residence@dal.ca. For students on the Agricultural campus in Truro, the Residence Office will be open on weekdays from 8 a.m. to 4:30 p.m. While appointments are preferred and can be scheduled by sending an email to resdalac@dal.ca, walk-ins are welcomed.

Student Accounts is available to serve students virtually and contact information can be found on the Student Accounts website.

Students who have  made in-person appointments before January will be contacted to make alternative arrangements.

The Student Health & Wellness Centre in Halifax is open. In-person and telephone appointments with physicians and nurses are available for students and community patients. Counselling and social work appointments are all taking place by phone or Zoom until January.
Book your appointment online or call 902-494-2171 to speak with a health-care professional. 

Health Services in Truro is open, and appointments are available for students. Please consult the website for more information. To make an appointment, please contact kristine.carr@dal.ca or carolyn.bartlett@dal.ca. 

Many online and mobile resources are also available to support students from home. For more information please visit the Student Health & Wellness website.

The Writing Centre is open for online appointments from Tuesday, Dec. 14 to Friday, Dec. 24 (noon), 2021. Both video conferences and online reviews of papers are available.

Write to us at writingc@dal.ca to book appointments or for any questions. We look forward to hearing from you!

Please see dal.ca/writingcentre for full details on our services.