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Cancel an Appointment


More than 24 hours before the appointment

There is no charge to cancel and reschedule your appointment with your family physician or our psychiatrist with more than 24 hours notice. You can cancel an appointment by calling 902-494-2171.  

Less than 24 hours before the appointment

If you cancel your appointment with your family physician with less than 24 hours notice, you will be charged a minimum of $35

If you cancel your appointment with the psychiatrist with less than 24 hours noice, you will be charged a minimum of $175. This fee applies to the first assessments, half hour or one hour appointments. 

No show

If you do not cancel and do not attend your appointment (are a no-show), you will be charged a minimum of $35 for family physician appointments, and a minimum of $175 for psychiatrist appointments. 

 

This policy has been in effect since October 14, 2014.

Worried about forgetting or missing your appointment? We'll send you a text reminder!
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Leave your cell phone number with us when you make an appointment and we'll send you a text message reminder about your appointment. This is a great way to avoid a no-show or cancellation fee!