Dal's 'super glue'

By Marilyn Smulders - June 9, 2009

Winners of the 2009 Rosemary Gill Awards are: Carol Madden, Barb Bigelow, Pam Noseworthy and Sandy Mansfield. (Danny Abriel Photo)

There was lots of love in the room as four Dalhousie staffers were honoured with the Rosemary Gill Award for their outstanding service to students.

The Rosemary Gill Award—or the “extra mile award” in the words of Dalhousie president Tom Traves—is given in the name of the late director of University Health Services who personified a high level of commitment and service to students.

This year, the award went to four administrative assistants who work in various academic departments: Barb Bigelow in the Department of Biochemistry and Molecular Biology; Carol Madden in the School of Planning; Sandy Mansfield in the School of Biomedical Engineering; and Pam Noseworthy in the Department of Spanish.

SEE PHOTOS: Administrative assistants to the rescue

“At university, it can be easy to get lost in the shuffle,” said Dr. Traves at a reception last Thursday in Shirreff Hall. “These are the people who keep an eye out for all of our students … they play a crucial role in each of their departments acting as the lynchpin between the students and the faculty.”

First up was Barb Bigelow. Called the “den mother” of the Department of Biochemistry and Molecular Biology, she was hailed for her calm, level-headedness, generosity and compassion. “She is the heartbeat of biochemistry student life,” said Dr. Traves.

Deemed a “second mother” to students in the School of Planning, Carol Madden is the first face they see when they walk into the school, part of the Faculty of Architecture and Planning. She is known for the candy she keeps well stocked in her desk, which is adorned with small mementoes from former students.

Over in the School of Biomedical Engineering, it’s Sandy Mansfield’s smile that provides the welcome to students, and in exchange, “their love for her is unmistakable,” said Dr. Traves. As the school’s “super glue,” Ms. Mansfield advocates for students, coordinates pizza and sandwiches for them, and once spent her lunch hour walking to Dalplex to register a student team for intramurals. “It’s Sandy to the rescue,” he added.

Last but not least, Pam Noseworthy was singled out for providing a cheerful smile and sympathetic ear to students of Spanish. Not only does she listen to students, she studies with them: since becoming administrative secretary in the department, she started to learn the language “and has progressed with leaps and bounds,” said Dr. Traves.

“These four represent the best of Dalhousie,” he said in his concluding remarks. “They truly make this university a special place.”

Readers Say

It is nice to see staff recognized and it is good for moral overall here at Dalhousie. I have seen Carol Madden go out of her way for the students and it's very nice to see her recognized.
Thanks for your report.
Diana
It is nice to see staff recognized and it is good for moral overall here at Dalhousie. I have seen Carol Madden go out of her way for the students and it's very nice to see her recognized.
Thanks for your report.
Diana
Congratulations Sandy! I'm so happy that all of your hard work and dedication to the students has been publicly recognized! You have always *run* the extra miles for the BME students!
Way to go Sandy! Very well deserved.
As I was finishing up my undergraduate degree at Dalhousie, I was invited by a friend to apply to the School of Planning. A bit hesitant, I had a pre-application meeting with a member of faculty that left me still on the fence. That afternoon, I walked into the department's administrative office to go through the motions of obtaining an application form. I will never forget the warm hospitality and encouragement extended to me by Ms. Madden. I did end up applying in the end - in large part because I felt the school was a great fit for me, but I can't help but remember that it was in part due to how I was treated that day by Carol.

Unfortunately this forum does not afford me the amount of characters necessary to truly express what Carol has (and continues to) mean to the greater planning family. In my own experience, it was motivating knowing that no matter how much pressure you felt you were under in the moment, there was someone with a constant smile nearby that was pulling for you and your peers to succeed.
When I came to Dalhousie in 2007 I quickly noticed how thoughtful and caring Carol Madden is. Although her job is Secretary for the School of Planning she is much more than that. It's nice when you come back from summer break and you bump into her and she greets you by name and is able say "How was your summer in Oromocto?" I am sure you can't get that kind of warmth in every faculty. Congratulations Carol you deserve it! (and a pay raise) :)haha
Congratulations Carol!
Congratulations Carol!
Three cheers for Sandy! One of the sweetest people I have ever known.
Three cheers for Sandy! One of the sweetest people I have ever known.

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