Busted

By Billy Comeau - June 2, 2009

Andre Maddison is a master's student in Community Health and Epidemiology. (Nick Pearce Photo)

Just like on ER, emergency rooms are increasingly overcrowded and chaotic. Emergency department overcrowding has been a pressing issue in Canada for the last two decades.

The question is, why? The common belief is that primary care, or non-urgent patients—people with nagging colds, flu or minor aches—are causing this overcrowding.

Andre Maddison wasn’t sure what exactly was causing the problem, but he didn’t think primary care patients were at its core. The master’s student in Community Health and Epidemiology investigated this popular misconception and by doing so, became one of two winners of the Canadian Health Services Research Foundation’s 2009 Mythbusters Award.

“The award was definitely a surprise,” says Mr. Maddison. “I was able to attend the CHSRF annual conference in Calgary and met the who's who in the Canadian health world – for a nerdy health-care student it was an exciting experience.”

“It’s a really great award and I couldn’t have accomplished this without the assistance I received from professor Yukiko Asada,” says Mr. Maddison. “She helped me a lot with the paper, even after the course was over.”

Mythbusters is a series is run by the CHSRF and is published differently than most medical publications – using plain language free of medical jargon that everyone can understand. Other myths explored in earlier issues include the myth that Canadian doctors are leaving for the U.S. in droves and that generic drugs are lower quality and less safe than brand-name drugs.

The CHSRF asked students across the country to submit their findings as part of a national competition. Already required for his coursework, Mr. Maddison decided to submit his research. The winners were selected based on the myth they busted and their defence of it.

“I started with the view that due to a shortage of family doctors, people are going to emergency departments and overcrowding them,” explains Mr. Maddison, a native of Sarnia, Ont. “But in reality, why EDs are overcrowded wasn't known.”

While 40 to 50 per cent of cases in the ER are non-urgent patients, after extensive literature research and speaking with physicians, Mr. Maddison found that primary-care patients were not overly burdensome. His research illustrated that patients in urgent need of acute-care, admitting beds, extended stay, specialists and other high demand care needs actually have a greater impact on overcrowding. “We can’t discount the affect of so many non-urgent patients, but they are certainly not the main part of the problem.”

Mr. Maddison believes it’s a system-wide problem, not isolated to the ED. “Emergency department overcrowding is a national problem with potentially devastating effects,” he says. “It is rooted in insufficient physical and human resources and poor integration within and between hospitals.” He went on to say that to best care for both urgent and non-urgent patients effectively, we must determine the purpose of EDs in order to best serve the patients, health-care professionals, communities and the country.

During the summer, Mr. Maddison will work with the CHSRF to polish up his paper before it goes to publication. He hopes it helps people, especially policymakers, to better understand the fundamental problems of overcrowding.

At 25, Mr. Maddison is studying access to care in Nova Scotia, particularly access to colorectal cancer services in the province and will graduate next spring. An avid cyclist who travels Nova Scotia on day-long bike trips to places like Peggy’s Cove, Mr. Maddison recommends other students attempt to tackle other myths in Canadian health care. “Every student should learn to write in that manner and help give greater clarity to the health care system.”

LINK: Mythbuster Award

Readers Say

What a great study - The public and Dept of health seem to have anchored to the 'non-appropriate patient' theory, when those of us in the ED know it is the blockage of beds by admited patients that is the issue. If a 'non-emergency patient' that should have seen his or her family doc comes in, the visit should take, at the very most, 20 minutes. One admitted patient in an ED bed for 24 hours would take 72 such patients to be processed to have the same negative impact on patient flow. As admitted patients (for up to 60 hours) is very common (at this minute there are 12 in our ED, it is clear that the 10 or so 'non-emergency' patients are irrelevant to the overcrowding problem>
Sam Campbell
What a great study - The public and Dept of health seem to have anchored to the 'non-appropriate patient' theory, when those of us in the ED know it is the blockage of beds by admited patients that is the issue. If a 'non-emergency patient' that should have seen his or her family doc comes in, the visit should take, at the very most, 20 minutes. One admitted patient in an ED bed for 24 hours would take 72 such patients to be processed to have the same negative impact on patient flow. As admitted patients (for up to 60 hours) is very common (at this minute there are 12 in our ED, it is clear that the 10 or so 'non-emergency' patients are irrelevant to the overcrowding problem>
Sam Campbell
Hi,

as a first year nursing student and a mature learner I am intrigued and inspired by this story! Thanks for sharing!
Christiane
Hi,

as a first year nursing student and a mature learner I am intrigued and inspired by this story! Thanks for sharing!
Christiane
Congratulations Andre on your national recognition and excellent work.

This is timely and should be mandatory reading for policy makers, politicians, physicians and public opinion leaders. A prestigious Canada Health Research award BUSTING the deep myth held by most which has driven many a misguided "plan" across the country or been an obstacle to meaningful change.

Not that there aren't compelling reasons for primary care system reform and improvements; there are, but fixing ED overcrowding is not one of them. And, as is suggested in the article, failure to address ED wait times will lead to increased morbidity and mortality as described by the growing literature on overcrowding in the ED.

The key, as suggested in the article, is the INTEGRATION of plans between and within primary care, tertiary care, emergency, and the EMS/Prehospital system that connects them all.

DA Petrie FRCP, ABEM
Medical Director, EHSNS LifeFlight
Associate Professor, Department Emergency Medicine
Congratulations. I agree with those that state admitted patients have a larger impact on ER overcrowding. I think many people don't realize that hospital inpatient units are also overcrowded, with patients waiting for a nursing home bed for up to 6 months. This situation means that admitted patients can't move from the ER to the floor. The bed of one patient waiting for nursing home could have been used by 60 patients who waited in the ER for 72 hours for a bed. We need a better system for expediting nursing home care (ie more beds) or a better system to provide care for those that need help with activities of daily living.
Congratulations Andre. Fascinating topic!
Wow Andre,

It's nice to know someone is actually looking into these issues. Although I'm not prone to hanging around the ER, I realize now that if I ever get wheeled in there, I'll bring a book.

Way to use that pickle,

ron
Wow Andre,

It's nice to know someone is actually looking into these issues. Although I'm not prone to hanging around the ER, I realize now that if I ever get wheeled in there, I'll bring a book.

Way to use that pickle,

ron

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