Tray-spotting

By Marilyn Smulders - March 3, 2008

Rachel Doucet
Rachel Doucet has her hands full as she makes her way to her table in Howe Hall's dining room. (Nick Pearce Photo)

Rachel Doucet juggles a bowl of yogurt and a banana in one hand, a plate with English muffins in the other. Once she delivers her food to the table, she pops back up for a glass of skim milk.

“(Not having a tray) is a bit of a pain but I think it’s good if we can reduce water and waste,” says the fourth-year kinesiology student, having lunch in Howe Hall’s dining room.

Starting today, students who eat in the university’s four residence dining halls will no longer have trays to carry dishes and food to their tables. Students who remained in residence during study break got to test drive the new policy, which is already proving controversial. There are Facebook groups on both sides of the issue: “Save our Trays” and “Don’t Be Lazy, Get Rid of the Tray-zies.”

“I think it’s difficult but we’ll get used to it,” says Marci Wiggins, a science major, with a shrug.

Getting rid of trays is one of several environmentally friendly initiatives Aramark, the university’s food service provider, is making these days, says Derek Hines, food service director at Dalhousie. The move will cut back on water and detergents used to clean and sterilize the 3,000 to 4,000 trays in circulation at Dalhousie each day.

Eliminating trays is also expected to cut down on food waste. Students who use trays tend to load them with food they never end up eating. Now they’re expected to sort their dirty dishes and scrape food waste into a green bin.

Reaction

“You know, it’s a good idea, but it’s just not that efficient,” says James Buote, an engineering student, who says the area where students bring their dishes is congested.

Michael Kennedy, a first-year student studying political science and economics, is leading the charge to save the trays. He says trays are convenient and eliminate multiple trips to get food. He also predicts a rise in spills and messes by students who’ll attempt to carry more than they can handle to avoid yet another wait in line.

“I’ll say this for Aramark, they’re definitely doing some good things for the environment and we appreciate that,” says the Cape Bretoner.  “But this just isn’t a good idea. I don’t even think they’ll save that much water because they’ll be doing so much more cleaning.”

But the move gets kudos from the sustainability offices of both the university and the Dalhouse Student Union.

“We definitely need things like this, and all the better when it’s self motivated,” says Rochelle Owen, director of Dal’s Office of Sustainability. Adds Sarah Applebaum of the DSU office: "Hopefully it will encourage students to take only what they need ... if you can't get your seven cups of juice at once, is it really so bad?" 

Other initiatives

Disposable Styrofoam cups, plastic cutlery and plates have been replaced with biodegradable alternatives. Campus coffee shops have switched to fair-trade coffee. And Mr. Hines is working to increase the proportion of food that comes from local producers, including chicken, vegetables, milk, bread products and fish.

Mr. Hines says he’s meeting with HRM officials to press them to accept more waste products for compost. Although Aramark switched to biodegradable, take-out cutlery made of potato starch and see-through cornstarch containers for salads and fruit, these are not considered acceptable for green bins.

He’s also investigating converting Aramark’s five-truck fleet to cleaner-burning bio-diesel, using a fuel source made from recycled cooking oil from its own kitchens. Aramark now pays a New Brunswick firm to haul away the waste oil.

“It’s a matter of looking around and saying, ‘What can we do to work together to get this done?” says Mr. Hines.

Readers Say

Much like Superstore's seemingly altruistic removal of plastic bags from their Quinpool Rd. store, the disuse of trays by Aramark is, I'm sure, going to save the company money without passing the savings on to its paying customers. Will students be seeing a reduction in the cost of meal plans commensurate with the savings Aramark will see from a reduction in the cost of maintaining the trays? Will student pay less because they are now being offered one less service? Doubtful. Noble as it is to be more "green," we as consumers should not accept a company's environmental solution without first asking whether it the earth or their bottom lines they are most interested in preserving.
Kudos to Aramark, to University Food Services, and to the students who are leading this charge. Great idea, and like many great ideas, they often take some time for the masses to appreciate. It was bold for Aramark to switch mid-year knowing some students wouldnt like the idea, but at the same time, why wait when we are trying to save the environment. Every small bit helps!
Agreed. Their costing formulas were based on the "tray factor" resulting in the price charged to the students. Without trays profit margins will increase significantly due to less waste and less over consumption. Aramark should prove that this is an environmental based decision by pro-rating the meals from now until the end of the semester. If they do not do something, they will lose any credibility gained from this initiative and will prove once again that big business will only "go green" when there is "more green" to add to the bottom line.

We are students at a top ranked university; don't try to pull the wool over our eyes with your environmental pitch.
Externalities, such as environmental pollution, are not currently factored in to the price of most goods. Pollution, however, has a real economic cost to the customer, as is becoming quite apparent in recent times. True, no trays or bags is inconvenient, and thus the consumer should pay less for service of an inferior quality. And in terms of the true economic cost of the service they receive, they are indeed paying less.
While I do not disagree that superstore is likely making some money on their green campaign, is that so evil? Businesses exist to make money, and always will. So why not laud the efforts of one who both makes money and benefits the environment?
You say that 'Campus coffee shops have switched to fair-trade coffee'. Does this include
Tim Horton's?
Andrea, @ 9:02 -


Your own criticism of Aramark's faux-enviromentalism is also marked by dollars and cents. The affect on your own wallet is neither here nor there regarding the enviromental impact of this initiative.

Regardless of Aramark's economic motives, their decision to eliminate trays **is** helpful to the environment. The hot water and suds used in industrial dishwashers is an incredible resource used to cleanse something not essential to dining.

Whether or not the company's intentions align with "more pure" environmentalist actions (i.e. being eco-friendly for the sake of being eco-friendly), their actions are providing a positive effect by reducing the need for chemicals and heated water. Just because their decision to not pass this savings on to the consumer by way of reduced meal plan prices does not mean that it is not an eco-friendly initiative.

Remember, even small victories are good victories.
Kudos to Aramark! Whether they are saving themselves money or not, who cares?! This is definitely an environmentally friendly initiative. My guess is that the cost savings will simply balance out, as I imagine that the biodegradable products that they are using instead of plastic are probably more expensive. So good for them for figuring out great ways to save the environment. As for the students who are complaining about having to make more than one trip to get their food...Are you kidding me??? ... give me a break! You ought to take some sort of earth science or environmental studies class if you're really going to whine about that! May I make a hypothesis that you're the same lazy students who get drunk and throw your glass bottles all over downtown?!
I am against this new policy. Having no trays is highly inconvenient, much less hygienic than with trays, and really detracts from the overall quality of the dining experience. In particular, I find scraping the food remains off the plates particularly inconvenient and, frankly, rather degrading. This is a university, not a commune, and this is a paid service. No matter how noble the cause might be, the well-being and comfort of the students should be the primary concern. In my opinion, this is a very good example of taking a reasonable idea too far, to a point where it becomes unreasonable.
I am against this new policy. Having no trays is highly inconvenient, much less hygienic than with trays, and really detracts from the overall quality of the dining experience. In particular, I find scraping the food remains off the plates particularly inconvenient and, frankly, rather degrading. This is a university, not a commune, and this is a paid service. No matter how noble the cause might be, the well-being and comfort of the students should be the primary concern. In my opinion, this is a very good example of taking a reasonable idea too far, to a point where it becomes unreasonable.
I previously lived in residence for 3 years. There was a reason that people needed to get 7 glasses of juice and it was because the cups were so small you needed at least 4 to complete your meal. Now if you take a small plate for a salad, your main and a drink, I ask you, can you carry that and your cutlery?

It all comes down to how the students will react over time. Will students still continue to clear their places when they have to balance their dishes? Will they be willing to get food on their clothes before heading to class? How often will the staff need to be cleaning up a mess in the servery or dinning hall? When you’re in a hurry you don’t want to get up and down all the time, you just want your meal. Will you be willing to pay 8ish dollars a meal for a bowl of cearal because your late for class or you only have that 30 min between classes on MWF’s ? What happened to the trays, were they recyclable? We already know they are reusable since I know I have had that yellow one about 75 times.
There are sacrifices that can be made. I’m just not sure this is one that is a good first step. If Aramark wants to create some social marketing buzz, them maybe they could hold a monthly soup kitchen for the homeless. I feel that they should be giving something back to Halifax, instead of taking away… trays.

Trays are needed, they prevent accidents, and mess. Given enough time the green bins will show people that they need to cut back on what they take. Baby Steps. I have to say straight up I wouldn’t buy a meal from a cafeteria that didn’t have some way for me to get my food from the kitchen to my table without me wearing it. Just a little food for thought.
"Kudos to Aramark! Whether they are saving themselves money or not, who cares?! This is definitely an environmentally friendly initiative."

This attitude is flawed - it assumes that any Aramark environmentally friendly policy is good simply because it's good for the environment. No matter who bears the burden of the policy it's good for the environment.
To make an extreme example: what if Aramark were to stop serving hot food entirely? This would conserve a massive amount of electricity and be good for Aramark because they no longer need expensive cooking equipment. Of course, it has the side effect of forcing all students to eat cold meals... but it's good for the environment.

My point is that we should not be congratulating Aramark for placing this environmentally friendly burden on our backs. Rather, we should be discussing how we can help - if it involves not taking a tray so be it - but it should be the students choice.
I think this is a great idea. Inconvenient, maybe, but good nonetheless.

To say that this is "rather degrading" is kind of an insult to how good you have it. In residence, you pay to have your food bought, prepared, cooked, served, and the dishes done for you. Scraping your dishes isn't a huge deal. If you go to McDonald's or Wendy's, you are expected to empty your trays into the proper trash bins. Is this any different than scraping a bowl off and putting a banana peel in a green bin?
All I am going to say is that the tables are filthy now without trays.

Before, if somebody lost a bunch of their soup from their bowl or rice from their plate, it went onto the tray. Now it goes onto the table and most people just leave it there.

It's hard enough to find a place to sit down and eat in the cafeteria. Now when you do, you have to sit down to a table with crumbs, spills and leftover food everywhere.
While I see the point of all of the arguments listed above, I have to say that personally, having no trays has helped me. Before, when we did have trays, I found that I took more food than I actually ended up eating. Having to make multiple trips helped me to realize this, but most of all, it was cleaning my plate into the compost that lead to this realization. So much food goes to waste in the meal hall, and I think that sometimes we don't realize this when we have the convenience of a tray. Now, since I have to dispose uneaten food myself, my wastefulness becomes more obvious. Before, I used to see full, sometimes untouched, plates of food go to waste, which is terrible when there are so many people around the world who lack proper nutrition.

As for overall cleanliness, I noticed that the Aramark staff have been wiping down the tables, and the tables which I have used have been very clean. Also, it seems that there are less spills, since people are more careful when clearing their dishes. Even eating without trays is nice, because when I sit in the booths, it's almost like I'm in a restaurant rather than a cafeteria.

I agree also that even if Aramark is doing this out of financial considerations, the environment is also benefiting. If a little more effort on my part helps the environment, then to me, this effort is worth it.
I just find it interesting how much easier we made the jobs of the dish washers. Why are we scraping our own dishes? This was always part of their job. Now they are standing there with their arms folding staring at us scraping our own dishes while they wait for the dish to wash it. Are they getting paid less because they are doing less? Also, I spoke to the Aramark manager at our dining hall and they had to hire two new staff at each dining hall in order to clean the messes on the tables. The cups in the dining hall hold approximately 200 mL, it is required that you use at least 3. So your food is cold by the time you get evreything you need for the meal. If we are getting this type of awful service I expect to pay much less. The entire situation is also un-hygeinic. The messes on the table from someone else that we are forced to eat at (and our utensils touch it since we have no trays)..and the compost bin is the same way. Mess mess mess. This was a terrible decision that was obviously not thought out at all. Good job Dal, Good job Aramark, representing the needs of your customers AS ALWAYS!
I have lived in residences for 4 years. I simply cannot believe that Aramark made this decision. Yes, I'm all for making environmentally conscious decisions. I fully support Quinpool's Superstore's decision to get rid of plastic bags. Sometimes it's a pain, but you have the reasonable alternative of buying reusable bags that you can bring yourself the next time. At the end of the day, you still get to carry your groceries home in bags of higher quality than before and being environmentally conscious along the way. There is no such alternative here with the trays. You cannot buy your own tray and clean it yourself. You are left with juggling food as you try to carry it back with you. Having to leave the food on your table as you go back and grabbing more items does not sound like a good idea either. I'm not sure that I would go so far to say that this is a financial decision by Aramark under the guise of hopping on the 'environmentally friendly bandwagon' but from the outside, it certainly could be construed that way. Making environmentally conscious decisions are very important, but they must be sensible.
It's not like people in residence have a choice in who feeds them. Aramark (or Sodexo) have a strange habit of harboring monopolies. I think the operation should be put in review by Dalhousie, just as the Feds review their public-private partnerships i.e. Via Rail and Alcan. It seems to me that the facts just aren't transparent enough. If we allow them a monopoly of our food, they should let us see some books. Maybe THEN we'll see who's cooking.
All I can say about this new policy is that the tables have never been dirtier, and I find stuff on them even after they have been wiped down.

Not only this but the biggest problem I am having is that I'm not a big fan of leaving my food on a table unattended while I go back and get my drink, or utensils or whatever I was unable to carry with me. I have seen what some students will do to others given this opportunity and it is not pleasant.

As for food waste, This is my fourth year living in residence and in that time I have only left food on my plate twice. Both of those were not even because I took too much but because the food was horrible and not fit to eat, as shown by the fact that i was not the only one who left it on my plate. Trays are not the problem for food waste, it is students who do not know what proper portions are and a little education can fix this.
"All I can say about this new policy is that the tables have never been dirtier, and I find stuff on them even after they have been wiped down. Not only this but the biggest problem I am having is that I'm not a big fan of leaving my food on a table unattended while I go back and get my drink, or utensils or whatever I was unable to carry with me. I have seen what some students will do to others given this opportunity and it is not pleasant."

Those of you making complaints like this make Dal students seem so incredibly lazy, entitled, and ridiculous! Could you stop your whining for 1 minute to consider how lucky you are to live where you live, have the opportunities that you have, and the overabundance of food to eat! There are millions of people in the world who would trade places with you in a heartbeat, and who would be more than happy to make 100 trips to get their food. Grow up already, learn to clean up after yourselves a little, and get some perspective! You're embarrassing!
I am appalled by the sheer amount of comments listed above that are opposed to the removal of trays in residence cafeterias. I am shocked, actually, to learn the number of peers who hold such selfish sentiments.

As university students, we are (hopefully) taught to look at problems holistically. From a variety of different angles, through the lenses of several disciplines... To look at this situation from an economic standpoint is viable, sure. But perhaps in order to truly understand the reasoning behind this ammendment to Aramark policy it is required that we abandon our narrow self-identification as consumers. Possible cost savings in relation to the implementation of with green policies should be supported! Not criticized! It seems as if the young people of our generation, who have been brought up in a world of excessive advertising and harsh global competition, have become so jaded after years of marketing manipulation, that they are more willing to seek adequate 'bang for their buck' than wake up to the ecological catastrophe in our midst. We need to develop and adhere to sustainable practices, in businesses, and in our personal lives, with our families and friends.

I would agree that the fact that students in residence are obligated to sign onto and pay exorbitant amounts for meal plans - food that isn't local, food that oftentimes ends up in the garbage (NOT EVEN COMPOSTED!) - is an injustice. People should be able to control what they are putting into their bodies, and that right should be extended to students living in residence.

Once we start to identify ourselves more strongly as citizens, and not purely as consumers, similar policies will be willingly adopted.
I like having no trays. It may help combat the "Freshman 15". It is a lot easier to say no to that extra piece of pizza now. I find I am taking less food, both because I can't carry it all and so that I am wasting as little as possible.
To Mary Anne MacDonald,

I couldn't have said it better myself.

With regards to Sarah's comment "The cups in the dining hall hold approximately 200 mL, it is required that you use at least 3. So your food is cold by the time you get evreything you need for the meal.", I don't believe that it is necessary to get all your drinks in one go. Perhaps starting off with one cup and then going back to get more drinks (if needed) would solve the problem of your food getting cold? Even if for some reason you need to take all 3 cups at the same time, I don't think a delay of a couple of minutes will make your food inedibly cold. After all, it's only a few metres to the drink dispenser.

It seems as though people are not too happy about scraping their own dishes. Scraping your own dishes isn't a huge chore (esp. if you're not wasting food) and one that most adults do anyway. Meal halls are not restaurants. As Mary Anne MacDonald said, "... consider how lucky you are to live where you live, have the opportunities that you have, and the overabundance of food to eat!"
Getting rid of trays is definitely a good idea. I'm all for saving the environment. And its really not that big of an issue to scrape your plates or take more than one trip to get your juice. What did everyone do at home before coming to university? I'm willing to bet MOST people didnt have trays. I think the only issue here is making the clean up area a little more accessible and easier for people to get in and out, especially at Howe Hall.. its in the little nook and the area gets crowded.
When I first found out there were to be no more trays, my jaw dropped. Instantly I found myself thinking "How am I going to balance all of my plates?!" The plate and cup juggling, does seem to become a nuisance, but somewhat bearable now that I'm getting used to it. Not only are the tables dirtier, I find myself eating less food than I normally would. This might be good for the cafeteria as they probably aren't getting as much waste as they normally would, and can use the "untouched" leftovers for the next day.. (yuck)
In my opinion, aramark is using the "saving the environment" excuse to make people think that it's being done for a good cause, when really, they just want to save themselves some money. We spend too much money in that cafeteria to not reap the full benefits. Having the trays makes it easier for us to transport our food, it makes the cafeteria cleaner, and most importantly, makes for happy students.

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