Libraries want to hear from users
Survey could lead to improvements at Dal's five libraries
Dal News Staff - February 28, 2007
How can the Dalhousie Libraries help you? We wonÕt know until you tell us.
From March 1 to March 23, the libraries are inviting students, faculty and staff to participate in a major survey. Data gathered from the LibQUAL + survey will help improve service, resources and facilities at DalhousieÕs five library locations: the W.K. Kellogg Health Sciences Library, Killam Memorial Library, Pharmacy Library, Sexton Design & Technology Library and Sir James Dunn Law Library.
ÒWith the libraries, usersÕ expectations are constantly changing,” says Tina Usmiani, Communications Officer for Dalhousie Libraries. ÒAnd we want to keep on top of what those expectations are.”
The LibQUAL + survey will be available online, linked from the librariesÕ website at www.library.dal.ca. It poses 22 questions covering three different areas Ð Affect of Service, Library as Place, Information Control Ð and should take about 15 minutes to complete.
You could win a prize by completing the survey. Dinner for two at Chives Restaurant and gift certificates from the Halifax Shopping Centre are up for grabs.
Dalhousie Libraries last conducted a campus-wide survey in 2005. In response to feedback from the survey, the fourth and fifth floors of the Killam were designated as quiet study zones, a Learning Commons was added to the Sexton Library, more electronic journals were acquired and a virtual tour of the Killam Ð ÒKillam Quest” Ð was created.