Mail Services

Mail Services is responsible for the sorting and delivery of inter-departmental and incoming Canada Post mail. It is also responsible for the processing of departmental mail items destined for Canada Post delivery.

Regular deliveries and pick-ups are made on campus to buildings that are physically accessible. Those departments with irregular hours who would prefer not to have mail delivered to their location must contact the Mail Room (mail.room@dal.ca / 902-494-3476) to make arrangements to visit the central Mail Room to collect/drop-off mail items during hours of operation as posted below.

Please be reminded that courier receipt and/or delivery are not services offered by campus Mail Services or Security Services and their addresses are not to be used when making courier and/or other delivery arrangements. Information on recommended courier services can be found on the Procurement "Supply Agreements" sharepoint page.

Service Levels

Clients can review more detailed information on expected service response times by viewing FM's Mail Service Levels.

Office location

Warehouse, 1st Floor
1459 Oxford Street
Studley Campus
Tel (902) 494-3476

Hours of operation

7:00 a.m. - 12:00 noon
1:00 p.m. - 3:30 p.m.

Guidelines for Canada Post delivery

• Bundle Canadian, US, and international destinations separately
• Place your three digit departmental code in the upper left corner - if you don't know your code, call us at (902) 494-3476
• Don't wait until you have a really large order - smaller regular orders are easier to process
  
• Some mail requires a specialty form - forms are available in the mail office. 
• Use standard envelopes when possible - take advantage of the lowest rates
• Do not include items such as bottle caps, coins, food items, glass, jewellery, keys, liquids, obscene materials, pencils, pens, certain types of seeds, powdered material, anything fragile or perishable, or anything that could harm people who process or receive the mail.
• Do not staple the outside of an envelope.